Be the First Face of Care and the Voice of Compassion
We are seeking a Receptionist to join our growing team! In this vital role, you’ll provide professional, friendly support to both internal staff and external callers, helping maintain smooth and efficient office operations. Reliability, organization, and a welcoming attitude are essential for success.
Your Impact as a ReceptionistIn this role, you will:
Answer and direct all incoming calls and voicemails with professionalism.
Accurately take messages and route calls to the appropriate department.
Maintain office supplies for all departments and ensure monthly orders are completed.
Keep office equipment (copiers, fax machines) stocked with paper and toner.
Sort and distribute all incoming mail, faxes, and packages.
Process outgoing mail, including FedEx, certified mail, and other special deliveries.
Assist with maintaining and auditing personnel and I-9 files, as directed.
Support the office team with general clerical tasks as needed.
We’re looking for someone who:
Demonstrates excellent phone etiquette and communication skills.
Has experience with multi-line phone systems and voicemail transfer.
Presents a professional demeanor and polished appearance.
Can multitask and work efficiently in a fast-paced environment.
Possesses strong organizational and administrative skills.
Is proficient in Microsoft Word, Excel, email, and general internet use.
Has familiarity with ten-key and office equipment (copiers, faxes, scanners).
Comprehensive Coverage: Health, Dental, and Vision Insurance
Extra Protection: AD&D, Short-Term Disability, Cardiac, Cancer, Critical Illness, Hospital Confinement
Life Insurance: Whole and Term Life Policies
Professional Growth: Tuition Reimbursement
Time to Recharge: Paid Time Off
Retirement Planning: Immediate 401(k) eligibility
Unwavering Support: Exceptional corporate resources
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Excellent phone etiquette and communication skills
- Experience with multi-line phone systems and voicemail transfer
- Professional demeanor and polished appearance
- Ability to multitask and work efficiently in a fast-paced environment
- Strong organizational and administrative skills
- Proficiency with Microsoft Word, Excel, email, and general internet use
- Familiarity with ten-key and office equipment, including copiers, fax machines, and scanners
What We Do
Franklin Heights Nursing and Rehabilitation is a skilled nursing facility in El Paso, Texas, providing comprehensive short-term and long-term care. The center specializes in 24-hour care and rehabilitation for patients recovering from orthopedic surgeries and injuries, such as hip and knee replacements. Their mission is to provide a compassionate, home-like experience to help residents regain strength, independence, and confidence.
