Receptionist

Posted 3 Days Ago
Be an Early Applicant
Hillsboro, OR, USA
In-Office
Junior
Digital Media
The Role
Provides front-desk customer service in a fast-paced studio, serving as a central contact for callers, visitors, employees, executives, vendors, and VIPs. Responsibilities include answering inquiries, greeting visitors, managing meeting rooms, supporting administrative tasks, coordinating events and transportation, updating internal communications, troubleshooting vendor issues, and maintaining organized lobby and conference areas.
Summary Generated by Built In
General Summary 

The Receptionist is responsible for providing outstanding customer service in a fast-paced production studio environment. This position acts as a central resource and point of contact for all questions relating to the studio and LAIKA. This position interfaces with executives, employees, and vendors including visitors and VIPs. 

Job Functions 
  • Respond to inquiries and provide general studio and company information to callers, employees, visitors, and email inquiries.
  • Support the completion of special projects and assignments.
  • Assist with various administrative tasks such as data entry, tracking, file management, expense reports and purchase reports.
  • Update phone/voicemail lists and emergency response rosters.
  • Greet visitors and give instructions regarding sign in procedures and security protocol.
  • Schedule in-house meeting rooms and ensure setup and service requests are executed.
  • Work closely with Production and Executive Assistants to coordinate and streamline daily requests.
  • Contact vendors to troubleshoot any service-related issues.
  • Assist in maintaining Admin Services’ studio presence through the creation and updating of content for our internal webpage and studio announcements.   
  • Assist with coordination of studio events and coordinate local transportation for clients and staff.  
  • Keep the lobby and conference rooms organized and presentable. 
Qualifications 
  • 2+ years’ experience as a receptionist in a fast-paced front office or equivalent experience in customer service.
  • Strong phone etiquette and ability to screen incoming calls.
  • Ability to prioritize based needs of the studio.
  • Ability to multitask and maintain professionalism in a busy work environment.
  • Experience with Microsoft Office, Excel, and Adobe Suite. 
Location

Onsite in Hillsboro, OR

Salary

Salary is commensurate with skills and experience.

Physical Demands and Work Environment 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 15 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.  
DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER​
LAIKA is an equal opportunity employer, and we make employment decisions on the basis of individual qualifications and merit. We have created a workplace where everyone is respected, valued, and encouraged to contribute. We value everyone’s differences and understand that we each contribute in different ways. Hiring, work assignments, rates of pay, promotion, layoff, and recall are based upon skill and ability, satisfactory attendance and conduct, productivity, quality of work, length of service, and other legitimate, job-related factors.
WE ARE COMMITTED TO A WORKPLACE FREE OF DISCRIMINATION​
We don’t allow discrimination of any type and we consider everyone for a job based on their skills and abilities, not their race, color, religion, sex, sexual orientation, gender expression or identity, national origin, age, pregnancy, physical or mental disability, marital status, veteran status, genetic information, workers’ compensation status, or any other consideration made unlawful by federal, state, or local non-discrimination laws. Discrimination based on any of these factors is inconsistent with our philosophy and is not tolerated at any time. It is our firm policy to maintain a work environment that is free of such discrimination.​

Skills Required

  • 2+ years of experience as a receptionist in a fast-paced front office or equivalent customer service experience
  • Strong phone etiquette and ability to screen incoming calls
  • Ability to prioritize based on studio needs
  • Ability to multitask and maintain professionalism in a busy work environment
  • Experience with Microsoft Office, Excel, and Adobe Suite
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The Company
HQ: Hillsboro, OR
553 Employees
Year Founded: 2005

What We Do

LAIKA was founded in 2005 in Oregon and is guided by the vision of its President & CEO Travis Knight. Located just outside Portland, Oregon, LAIKA was awarded a Scientific and Technology Oscar® for its innovation in 3D printing in 2016. Its five films - Missing Link (2019); Kubo and the Two Strings (2016); The Boxtrolls (2014); ParaNorman (2012), and Coraline (2009) - were all nominated for Oscars® and PGA Awards as Outstanding Animated Film. Missing Link was the first LAIKA film to win the Golden Globe® for Best Animated Feature and was awarded two Visual Effects Society (VES) awards for Outstanding Visual Effects in an Animated Feature and Outstanding Animated Character, and received seven Annie Award nominations. Kubo received a second Oscar® nomination for Outstanding Visual Effects and won the BAFTA Award, as well as three Annie Awards, the National Board of Review's Best Animated Feature citation, and 19 regional and critics’ group awards. The Boxtrolls earned Critics’ Choice and Golden Globe Award nominations and 13 Annie Award nominations, more than any other film that year. ParaNorman garnered BAFTA, Critics’ Choice, and GLAAD Media Award nominations, won two Annie Awards, and was cited as the year’s best animated film by 14 critics’ groups. Coraline earned Golden Globe, BAFTA, and Critics’ Choice nominations and was named one of the year’s 10 Best Films by the American Film Institute (AFI). For more information, visit http://www.LAIKA.com.

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