RECEPTIONIST
JOB
DESCRIPTION
Location: Tema
Industry: Manufacturing
Reports To: Human Resources Officer
Our client is one of the leading agro-processing companies
in Ghana and across Africa.
Scope
The Receptionist will be responsible for
managing front-desk activities, supporting effective communication, and providing
administrative assistance to ensure smooth day-to-day office operations.
Key
Responsibilities
- Manage the reception
area and maintain a welcoming, organised and professional front-office
environment.
- Receive and register
visitors, notify relevant hosts and ensure compliance with established security
procedures.
- Answer, screen and
direct incoming calls to the appropriate departments or individuals.
- Maintain and update the
company telephone directory as required.
- Handle general enquiries
and ensure they are directed to the appropriate person or department.
- Book meeting rooms,
prepare spaces, and support logistics for internal events.
- Coordinate incoming and
outgoing mail, courier services and other office communications.
- Provide administrative
support to the Human Resources team, including filing, document preparation and
updating records.
- Monitor and maintain
accurate records of office supplies and ensure availability for daily
operations.
- Raise requisitions for
office supplies as required and coordinate deliveries with vendors and
suppliers.
- Assist with routine
office documentation and other administrative tasks as required.
Requirements
Requirements
- Diploma or degree in
Business Administration, Human Resources, Secretarial Studies or a related
field.
- Minimum of 3 years' work
experience in a similar receptionist, front-desk or administrative role.
- Excellent verbal and
written communication skills.
- Professional, courteous
and customer-focused approach.
- Good organisational and
time-management skills.
- Proficiency in Microsoft
Office applications.
- Ability to manage
multiple tasks while maintaining attention to detail.
- Strong interpersonal
skills and a professional demeanour.
- Proficient in the use of MS Office applications.
Competencies
Excellent
communication and interpersonal skills, Organisation and Attention to Detail, Time
Management
Skills Required
- Diploma or degree in Business Administration, Human Resources, Secretarial Studies, or a related field
- Minimum of 3 years of experience in a similar receptionist, front-desk, or administrative role
- Excellent verbal and written communication skills
- Professional, courteous, and customer-focused approach
- Good organizational and time-management skills
- Proficiency in Microsoft Office applications
- Ability to manage multiple tasks while maintaining attention to detail
- Strong interpersonal skills and a professional demeanor
What We Do
P. M. Renaissance is a boutique people management consulting firm delivering exclusive Human Resources services. The company specializes in organizational development, recruitment, and staffing solutions, providing professional management consulting and HR services to help businesses optimize their workforce and grow their revenue.
