Receptionist

Posted 2 Days Ago
Be an Early Applicant
Calgary, AB, CAN
In-Office
Entry level
Healthtech
The Role
Welcomes and directs patients, manages questionnaires, phone lines, mail, voicemails, appointment confirmations, and medical records updates. Maintains clinic inventory, cleanliness, and appointment software while reporting patient safety concerns. Requires strong communication, organization, customer service, computer skills, and flexibility to work across Calgary-area clinic locations and occasional Saturdays.
Summary Generated by Built In

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RECEPTIONIST | Calgary, AB

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.         

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.     

A look at your benefits    

  • You are eligible to receive a quarterly bonus.
  • You have a permanent part-time position (approx. 25hrs - 30hrs p/week).
  • You benefit from a free LASIK surgery3 weeks of vacation3 sick days1 floater & 1 wellness day.
  • You benefit from group insurancetelemedicine RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance    
  • You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
  • You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
  • You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
  • You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
  • You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks. 
 A clear view of your assets     
  • You have excellent communication skills in English.  
  • You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
  • You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset). 
  • You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
  • You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
  • You have an interest in the medical field and have a passion for delivering excellent customer service. 
  • Schedule: You have flexible work availability between Monday to Friday (anywhere between 8:00 am - 4:00 pm), as well as occasional Saturdays, for a total of 3 to 4 days p/week depending on business needs.
  • Required flexibility: You have flexibility to be scheduled between our LASIK MD Calgary location, our Gimbel Eye Centre location & our TLC Laser Eye Centres location. 
From our point of view    
If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.

Skills Required

  • Excellent communication skills in English
  • Experience as a receptionist, medical secretary, or administrative assistant in a doctor's office, or strong customer service and patient care skills
  • Comfort with computers and technology
  • Microsoft 365 proficiency
  • Organizational and collaborative skills
  • Ability to work with minimal supervision
  • Ability to work in a fast-paced, dynamic, team-oriented environment
  • Interest in the medical field and passion for excellent customer service
  • Flexible availability Monday through Friday between 8:00 a.m. and 4:00 p.m., plus occasional Saturdays
  • Flexibility to work at the LASIK MD Calgary, Gimbel Eye Centre, and TLC Laser Eye Centres locations
  • Knowledge of EMR systems
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The Company
4,787 Employees
Year Founded: 2001

What We Do

Vision Group is a North American eye-care organization headquartered in Montreal, Quebec. It operates and manages a network of laser refractive and intraocular surgical facilities, public cataract programs, and comprehensive and subspecialty ophthalmology clinics. Its services include laser vision correction, refractive lens exchange, cataract surgery, and medical ophthalmology, while its support team provides strategic and operational assistance to partner clinics.

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