Receptionist

Posted Yesterday
Be an Early Applicant
Rancho Mission Viejo, CA, USA
In-Office
20-21 Hourly
Mid level
Professional Services • Real Estate • Consulting • Hospitality
The Role
Provides professional reception services by answering calls, greeting visitors, assisting residents and guests, managing deliveries and records, coordinating departmental requests, handling reservations, and performing general clerical duties. Requires strong communication, organization, multitasking, customer service, computer, and recordkeeping skills in a busy community environment.
Summary Generated by Built In

Full Time Receptionist

Full Time: Monday - Friday 8:00am - 4:30pm

Rate: $20-$21hr

  • LOTS of growth opportunity in a stable & beautiful work environment.
  • Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
  • 401k with employer match.
  • Tuition Assistance.
  • Talent development program.
  • Access to on-demand pay.
  • Commuter reimbursement.

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

PRINCIPLE DUTIES:

  • Exhibits a sincere interest and provides quality service to residents, families and guests. Demonstrates ability to handle incoming inquiries professionally, to handle residents and guests needs efficiently and welcome residents and guests hospitably. Greets all visitors to the Community in a warm and professional manner. Demonstrates courteous telephone handling, nonverbal body language and proper verbiage.
  • Maintains reception area in an organized manner. Ensures that incoming parcels, floral deliveries and medication deliveries are logged properly and distributed in a timely manner. Efficiently handles requests from residents and other departments for guest room reservations. Assists residents with various other general office duties including faxing, copying, etc.
  • Interacts appropriately and professionally with staff relative to transportation schedules, accounting reports, employment applications, and other needs as required. Communicates well with other departments in coordinating services which assist residents, including but not limited to requests for repairs, maintenance, medication and other services.
  • Other duties as assigned by supervisor.

QUALIFICATIONS:

  • Ability to multitask, work on projects while answering phone and greeting visitors.
  • Must display a friendly, courteous and helpful attitude toward the residents and the public.
  • Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
  • High School graduate. General office and heavy phone experience preferred.

What You Will Bring:

  • Two to three years general office, clerical, or concierge experience preferred
  • Strong written and communication skills
  • Flexibility in work schedule, able to work occasional evenings or weekends
  • Professional and approachable
  • Strong computer skills, including Microsoft Word, Publisher, Outlook, and Canva
  • Ability to multi-task and keep accurate records in a fast-paced environment
  • Detailed, organized and self-directed, with excellent customer service skills
  • High school diploma or GED

Please apply to this job or look at other available positions using the link below!

https://reataglen.com/current-openings/

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

. #ZR

Skills Required

  • High school diploma or GED
  • Ability to communicate effectively in English
  • Ability to perform simple mathematics
  • Basic knowledge of computer programs
  • Strong computer skills, including Microsoft Word, Publisher, Outlook, and Canva
  • Strong written and verbal communication skills
  • Ability to multitask while answering phones and greeting visitors
  • Ability to maintain accurate records in a fast-paced environment
  • Excellent customer service skills
  • Professional, approachable, friendly, courteous, and helpful attitude
  • Flexibility to work occasional evenings or weekends
  • Two to three years of general office, clerical, or concierge experience
  • General office and heavy phone experience
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The Company
74 Employees

What We Do

Continuing Life provides specialized advisory and business services for retirement communities, specifically Continuing Care Retirement Communities (CCRCs). Their comprehensive solutions range from pre-marketing start-up communities to providing ongoing operational support for stabilized communities, including accounting, finance, human resources, and IT systems. They aim to provide a total one-stop solution for operating full-scale retirement communities where both residents and employees thrive.

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