Receptionist

Join NE Property Management as a Receptionist and become an important part of our team by managing the front office and lobby while providing administrative, customer service, and accounting support. This position is ideal for a professional, organized, and detail-oriented individual who enjoys working with people, managing multiple priorities, and keeping an office running smoothly. The ideal candidate will have receptionist experience as well as some accounts payable (AP) and accounts receivable (AR) experience.

What You'll Gain (Benefits of the Role)

• Professional Growth: Develop valuable experience in office administration, accounting, property management, and business operations.
• Variety in Your Day: Enjoy a mix of front-office, administrative, customer service, and AP/AR responsibilities.
• Team Collaboration: Work closely with accounting, property management, vendors, contractors, and internal teams.
• Industry Experience: Build valuable experience within a growing property management organization.
• Career Development: Gain exposure to multiple areas of the business and opportunities to expand your skills.
• Meaningful Impact: Help ensure the office operates efficiently while providing excellent service to visitors, residents, vendors, and team members.

What Success Looks Like (Qualifications)

• Professional Communication: Excellent verbal, written, telephone, and interpersonal communication skills.
• Customer Service: Strong customer service skills with a professional, friendly, and welcoming demeanor.
• Organization: Highly organized and detail-oriented with the ability to manage multiple priorities and meet deadlines.
• Receptionist Experience: Previous receptionist or front-office experience preferred.
• AP/AR Experience: Some experience with accounts payable (AP) and accounts receivable (AR) required.
• Accounting Software: Familiarity with accounting or property management software, such as Yardi, QuickBooks, or similar platforms.
• Technology Skills: Proficiency with Microsoft Office, particularly Word and Excel.
• Numerical Skills: Ability to work with numerical data, process invoices and payments, and maintain accuracy.
• Problem Solving: Strong problem-solving skills with the ability to prioritize tasks and resolve issues effectively.
• Confidentiality: Ability to handle sensitive financial, resident, and employee information with discretion.
• Education: High School diploma or equivalent required.

What the Job Looks Like (What You'll Do)

• Front Office: Manage the front office and lobby, answer and direct phone calls by the second ring, greet visitors, provide information, and maintain a warm, friendly, and professional environment.
• Customer Service: Welcome guests, offer assistance such as water or coffee, direct visitors and callers to the appropriate party, and provide excellent customer service.
• Administrative Support: Schedule meetings in the conference room, assist with general administrative tasks, and provide support to various departments as needed.
• Office Operations: Maintain a clean and organized lobby, conference room, and office areas; organize the supply room; monitor supplies; and notify the appropriate team member when supplies need to be ordered.
• Mail & Deliveries: Receive, sign for, organize, and distribute incoming mail, packages, and deliveries to the appropriate parties. Prepare and post outgoing mail.
• Records & Files: Set up new property files and maintain organized filing systems and accurate records.
• Accounting Support: Provide support with accounts payable and accounts receivable, including invoice processing, data entry, payment processing, and other accounting tasks as assigned.
• Financial Records: Assist with maintaining accurate financial records and supporting basic accounting functions.
• Meeting & Conference Room Support: Prepare and maintain the conference room, including resetting chairs, wiping down the conference table, and ensuring the room is ready for meetings.
• Office Maintenance: Turn on the lobby TV, clean out refrigerators on Fridays, and maintain the overall appearance of the front office.
• Team Support: Assist co-workers and perform other administrative, accounting, and office duties as directed by the supervisor.

NE Property Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NE Property Management complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

No Third-Party Inquiries Please

This company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employees/owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).