Receptionist

Posted Yesterday
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Lakeland, FL, USA
In-Office
Entry level
Automotive • Retail
The Role
Serves as the dealership’s first point of contact by answering multi-line phones, greeting guests, routing inquiries, directing customers to appropriate departments, and supporting a professional customer experience. Requires strong communication, customer service skills, teamwork, punctuality, schedule flexibility, a professional appearance, and a valid driver’s license with a clean driving record.
Summary Generated by Built In

Automotive Receptionist

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. 

Job Summary

The Receptionist is the first contact to greet guests by phone and in person. The Receptionist will primarily answer calls and greet guests in a timely, pleasant and professional manner and provide information and assistance to other departments as needed.

Responsibilities:

  • Answer multi-line telephone system; determine caller’s needs and route to the appropriate department.

  • Greet guests in a friendly and professional manner.

  • Provide an excellent customer service experience.

  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.

  • Comply with all company policies, procedures and safety standards.

  • Other duties as assigned.

Qualifications:

  • Excellent communication and customer service skills.

  • Outgoing and positive demeanor.

  • Team player and ability to collaborate with others effectively.

  • Professional, well-groomed personal appearance.

  • Punctual nature and ability to handle schedule flexibility.

  • Clean driving record and valid driver’s license.

We offer best in class industry benefits:

  • Competitive pay 

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Vehicle Purchase Discounts

  • Employee Discounts on Parts and Service Repairs

  • Aggressive Employee Referral Program with Bonus Opportunities


You must be at least 18 years of age to apply.  We are an equal opportunity employer and a drug-free workplace.


Skills Required

  • Excellent communication and customer service skills
  • Outgoing and positive demeanor
  • Ability to collaborate effectively as a team player
  • Professional, well-groomed personal appearance
  • Punctuality and schedule flexibility
  • Clean driving record and valid driver's license
  • At least 18 years of age
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The Company
350 Employees

What We Do

Lakeland Chrysler Dodge Jeep Ram is an automotive dealership in Lakeland, FL, dedicated to being the automotive home for local drivers. The company provides a vast selection of new and pre-owned Chrysler, Dodge, Jeep, and Ram vehicles, along with exceptional car care, customer service, and professional vehicle maintenance through its service and collision centers.

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