Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We are looking for a proactive, warm, and people focused Receptionist (Client Support Executive) to become the welcoming face at our operation based at the corporate offices of a reputable law firm.
If you thrive in a fast paced, high end environment and love creating exceptional experiences for clients, this is a role where you’ll shine.
As the first point of contact for all external visitors, you’ll set the tone for their entire experience. You will ensure that every interaction feels seamless, professional, and memorable. You’ll also work closely with internal teams, building strong relationships and supporting the smooth running of our workplace.
Key Responsibilities
- Deliver a professional, friendly welcome to all external clients, ensuring a consistently positive experience.
- Build and maintain strong relationships with both external visitors and internal colleagues.
- Manage room bookings and car park reservations with accuracy and efficiency.
- Support the planning, coordination, and setup of internal and external events.
- Go above and beyond to enhance client satisfaction and create standout moments.
Hours: 21 hours per week. Rotating shifts between 7am-7pm, core days from Tuesday - Thursday with flexibility for overtime on Mondays and Fridays.
Salary £14,687
You’ll bring a naturally bubbly personality and exceptional people skills, allowing you to build rapport quickly and leave a lasting impression. You’ll be confident juggling multiple priorities, staying calm under pressure, and managing your day effectively.
You will also have:
- Excellent communication skills and a keen eye for detail.
- A proactive, solutions focused approach to problem solving.
- The ability to multitask and manage competing demands with ease.
- A polished, professional manner suitable for a high end corporate environment.
Essential Experience
- Proven experience delivering 5 star service in a busy corporate or hotel environment.
- Previous experience in a professional, client facing role.
- Background in a high end corporate setting with responsibility for managing client relationships.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Skills Required
- Proven experience delivering 5 star service in a busy corporate or hotel environment.
- Previous experience in a professional, client-facing role.
- Background in a high end corporate setting with responsibility for managing client relationships.
- Excellent communication skills and a keen eye for detail.
- Proactive, solutions-focused approach to problem solving.
- Ability to multitask and manage competing demands with ease.
- Polished, professional manner suitable for a high end corporate environment.
- Willingness to work 21 hours/week on rotating shifts between 7am-7pm, core Tue-Thu with possible overtime Mon/Fri.
What We Do
WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.
