Key Responsibilities:
- Reception Coverage: Provide full-time, face-to-face reception coverage, welcoming visitors, offering refreshments, directing them to the meeting space, and notifying the meeting organizer of their arrival.
- Office Coordination: Liaise with office help/cleaning teams and building support for smooth office operations.
- Communication Management: Handle the Office Services mailbox, incoming facsimiles, main reception phone line, and calendar; circulate office-wide communications or announcements.
- Access Management: Oversee building security access and parking access, manage office access cards, and maintain accurate records.
- Meeting and Event Support: Manage room bookings, configurations, and IT coordination for meetings, trainings, and events; assist with Zoom troubleshooting and audio-visual setups.
- Courier and Mail Services: Manage courier accounts, handle local and international courier services, and distribute internal mail.
- Administrative Support: Arrange transportation for partners and visitors, manage invoices and corporate card enrollments, oversee office services onboarding and offboarding, and track office occupancy and maintenance.
- Application Management: Operate online internal office applications such as Teams, Zoom, and Colleague Connect.
- Ad-Hoc Tasks: Address interdepartmental inquiries and proactively follow best practices to support the firm's culture and business needs.
Requirements
- Professional demeanor with excellent English communication skills.
- Calm, friendly, warm, confident, and detail-oriented.
- Highly organized, proactive, and able to work under pressure.
- Strong problem-solving abilities and service-focused.
- Excellent communicator and negotiator in a multicultural environment.
- Ability to manage multiple tasks, prioritize effectively, and maintain confidentiality.
Benefits
Competitive salary with benefits.
Professional Development: Access to ongoing training and development opportunities to enhance your skills and advance your career.
Work-Life Balance: Flexible working hours and a supportive work environment.
Performance Bonuses: Opportunity to earn performance-based bonuses based on individual and company achievements.
Company Events and Social Activities: Participate in team-building events, social gatherings, and other corporate activities that foster a positive work culture.
Meal and Refreshment Services: Complimentary refreshments and catering services for office events and daily needs.
Career Growth: Opportunity to work with a leading management consulting firm and grow within the organization.
Skills Required
- Minimum of 3 years in a similar role
- Experience in financial services, management consultancy, or professional services
- High School Diploma or equivalent
- Qualifications in Business Administration or Office Management
- Professional demeanor with excellent English communication skills
- Calm, friendly, warm, confident, and detail-oriented attitude
- Highly organized, proactive, and able to work under pressure
- Strong problem-solving ability and service-focused mindset
- Excellent communicator and negotiator in a multicultural environment
- Ability to manage multiple tasks, prioritize effectively, and maintain confidentiality
- Proficiency in Outlook, PowerPoint, Excel, and Word
- Experience operating Teams, Zoom, and Colleague Connect
- Video conferencing knowledge
- Familiarity with smart office technology and Oracle
What We Do
MENA Alliances is a woman-owned talent and technology services company connecting global businesses with vetted professionals from the Middle East and North Africa. It provides on-demand remote tech teams, recruitment and staffing models, software development, data labeling and annotation, translation and localization, and project-based delivery. Its mission includes expanding opportunities for women and young people while helping clients scale technical capabilities.
