Join our Team!
Our employees are thriving both inside and outside of the office. We are growing faster than ever and it’s not because of what we do, but how we do it. It’s simple, our employees are our greatest asset. We value them and give them every reason to stay happy and motivated. We perform at high levels, fueled by an eclectic team. We boast a fun, energizing workplace with an emphasis on innovation, teamwork, quality work, and customer satisfaction.
COMPENSATION AND BENEFITS:
- Salary Range: Competitive based on Individual Experience
- Medical, Dental & Vision Coverage
- 401 K Program
- $100K Life Insurance
- Accelerated Growth Opportunities
- Access to the Largest Construction Projects
- Nationwide Offices
- A competitive and Rewarding Environment
- A Diverse and Inclusive Workplace
PURPOSE/SUMMARY:
The Receptionist/Customer Service Representative serves as the first point of contact and ambassador for Tomarco Contractor Specialties, (dba ISAT Total Support), delivering professional and welcoming experience to clients, vendors, and internal teams. This full-time, in-office position is essential to supporting daily front-office operations, ensuring seamless communication, and providing administrative support within a fast-paced construction engineering environment.
This role is designed for a highly organized, service-oriented professional who thrives in a professional office setting and is eager to contribute to a growing organization while supporting multiple departments and leadership.
ESSENTIAL DUTIES (including but not limited to):
- Provide the day-to-day administrative support to the Director of Operations and the Executive Assistant to the President.
- Answering multiple phone lines, screening & directing calls.
- Receive, sort, and distribute incoming mail.
- Prepare correspondence and documents.
- Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary.
- Operates office equipment such as personal computer, calculator, copier, postal machine & etc.
- Ability to sort and file alphabetically and numerically.
- Ability to plan, organize and prioritize work.
- Any project related task such as gathering information, creating binders and presentation materials, entering data, creating charts, etc.
- Forward any incoming PO or Quote to appropriate person.
- Handle all outgoing mail, filing of AP and W-9 end of year tax preparation.
- Ability to generate UPS, Fed-Ex & USPS shipments.
- Support Director of Operations and Sales Managers with their requests for information, customer forms etc.
- Perform other duties as assigned.
QUALIFICATIONS AND SKILLS:
- High School Diploma required; college coursework or degree preferred.
- Minimum of two (2) years of experience in a Receptionist, Customer Service, or Front Office administrative role.
- Strong customer service skills in a fast-paced, multi-line phone environment.
- Professional and courteous phone presence with excellent interpersonal skills.
- Highly organized, detail-oriented, punctual, and able to manage multiple priorities and deadlines.
- Proficiency in Microsoft Office (Outlook, Word, Excel) required.
- Ability to communicate clearly and professionally, both verbally and in writing, with internal and external stakeholders.
- Ability to work independently, follow instructions, and exercise sound judgment.
- Construction, engineering, or manufacturing environment experience preferred.
- Bilingual (Spanish) a plus.
- Professional appearance and demeanor required.
Further Qualifications - The successful candidate must also pass a background check
*Equal Opportunity Employer
8:00AM - 5:00PM
Skills Required
- High School Diploma
- Minimum of two (2) years experience in a Receptionist, Customer Service, or Front Office administrative role
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Strong customer service skills and professional phone presence
- Ability to communicate clearly and professionally, verbally and in writing
- Highly organized, detail-oriented, punctual, able to manage multiple priorities and deadlines
- Ability to operate standard office equipment (PC, copier, postal machine) and generate UPS, FedEx, USPS shipments
- Ability to sort and file alphabetically and numerically, plan and prioritize work
- Ability to work independently, follow instructions, and exercise sound judgment
- Pass a background check
- College coursework or degree
- Experience in construction, engineering, or manufacturing environments
- Bilingual (Spanish)
- Professional appearance and demeanor
What We Do
Leading provider of mechanical, electrical, and plumbing (MEP) subcontractor services and support solutions. With a legacy dating back to 1977, we have earned a reputation for excellence in engineering, VDC, manufacturing, wholesale distribution, fabrication, and modular assembly. Our commitment to innovation drives us to understand customer challenges, enabling us to refine solutions and improve project efficiency. We pride ourselves in driving down installation costs, accelerating construction sequencing, and enhancing jobsite safety. Our identity embodies the power of innovation, value of experience, and commitment to excellence. Central to our success is our dynamic team of over 700+ professionals. Our team includes engineers, technical experts in Virtual Design and Construction (VDC), project managers, detailers, and dedicated support personnel. Each member possesses training and expertise in areas such as MEP support design, Building Information Modeling (BIM), pipe and duct stress analysis, vibration isolation, fabrication, and seismic bracing. This unique blend of skills empowers projects and MEP subcontractors, particularly when integrated early into design and preconstruction. Our team’s expertise facilitates seamless client interactions, efficient material procurement, coordinated engineering and BIM efforts, sequenced delivery, streamlined installation, and final sign-off. “Total Support” in our name represents our core belief in delivering holistic solutions. Our design approach revolves around collaboration, breaking down silos between engineering and construction. We integrate a streamlined workflow in support design, incorporating stress analysis, structural engineering, seismic design, and modeling. This fosters a unified front, enabling team members to work together throughout design and construction, promptly addressing any emerging challenges. Our collaborative process reduces project completion times, even in the most demanding circumstances.









