The Role
Provide front-desk support: answer and route calls, manage out-of-hours switchboard, greet visitors, maintain lobby, coordinate vendor access and maintenance requests, support emergency procedures, and ensure safety and security compliance.
Summary Generated by Built In
Pay: $28-32.00/hr
The pay listed is the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
- Answer and direct incoming calls using approved greetings and service protocols
- Activate and manage the “out of hours” switchboard for emergency and non-emergency calls
- Greet and assist visitors and employees in a professional and courteous manner
- Ensure compliance with established security and safety procedures for visitor access
- Maintain reception and lobby areas in a clean, organized, and brand-aligned condition
- Direct visitors to appropriate buildings, rooms, or contacts and notify hosts of guest arrival
- Provide information and coordinate off-campus activities, accommodations, or transportation for out-of-town guests as needed
- Enter maintenance requests into the service management system and coordinate vendor or supplier access when required
- Address complaints or service requests promptly and escalate issues to appropriate stakeholders
- Adhere to facility-specific language, service standards, and workplace policies
- Support emergency response procedures and communication efforts when necessary
- High school diploma or equivalent; additional certification in office administration or related field preferred
- Strong verbal and written communication skills
- Excellent interpersonal and customer service abilities
- Ability to multitask and remain composed in a fast-paced, high-technology environment
- Proficiency with basic administrative tools and facility management systems
- Professional demeanor with strong attention to detail and organizational skills
- Experience working in semiconductor, manufacturing, or technology-driven environments
- Basic knowledge of safety, compliance, and security protocols
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
Skills Required
- High school diploma or equivalent
- Certification in office administration or related field
- Strong verbal and written communication skills
- Excellent interpersonal and customer service abilities
- Ability to multitask and remain composed in a fast-paced, high-technology environment
- Proficiency with basic administrative tools and facility management systems
- Professional demeanor with strong attention to detail and organizational skills
- Experience working in semiconductor, manufacturing, or technology-driven environments
- Basic knowledge of safety, compliance, and security protocols
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
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The Company
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
