Job Description:
We are seeking a friendly, professional, and highly organized Receptionist to be the welcoming face of our escrow office. This role is essential in creating a positive first impression for clients, vendors, and visitors while providing reliable administrative support to ensure smooth daily operations. If you enjoy working in a fast-paced, team-oriented environment where attention to detail and great customer service matter, this could be a great fit for you.
Location: This position is a fully in-person opportunity based out of our Mansfield, TX office location. Monday-Friday, 8:30am - 5:00pm CST.
What You’ll Do
As the Receptionist, you’ll be at the center of our daily office operations:
Greet and assist clients, visitors, and vendors with a professional and welcoming demeanor
Answer and route multi-line phone calls efficiently and accurately
Open new escrow orders and support basic transaction intake processes
Process escrow funds and ensure receipts are distributed appropriately
Maintain organized electronic files by uploading and categorizing documents
Manage incoming and outgoing mail, including FedEx and courier packages
Support daily banking preparation for the branch following established procedures
Keep the lobby and conference rooms neat, organized, and client-ready
Provide general administrative support including emails, letters, and correspondence
Assist with special projects and team initiatives as needed
What You Bring
Strong communication and interpersonal skills
Professional, friendly, and customer-focused attitude
Excellent attention to detail and organizational skills
Ability to manage multiple tasks in a fast-paced environment
Basic proficiency in Microsoft Office (Word, Outlook, Excel)
Experience with Qualia and/or RamQuest preferred
Dependability, punctuality, and a strong work ethic
Ability to learn and follow established procedures and compliance guidelines
How You Show Up
You are warm, approachable, and professional in every interaction
You handle confidential information with care and discretion
You stay calm and organized in a busy, deadline-driven environment
You are a reliable team player who takes initiative when needed
You are open to feedback and committed to doing quality work
Why This Role Matters
As the first point of contact for our office, you set the tone for every client experience. Your role ensures our escrow operations run smoothly, efficiently, and with a high level of professionalism every day.
#LI-KT1
Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant NoticeOld Republic Title is an Equal Opportunity Employer
Skills Required
- Strong communication and interpersonal skills
- Professional, friendly, and customer-focused attitude
- Excellent attention to detail and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Basic proficiency in Microsoft Office (Word, Outlook, Excel)
- Experience with Qualia and/or RamQuest
- Dependability, punctuality, and a strong work ethic
- Ability to learn and follow established procedures and compliance guidelines
- Ability to handle confidential information with care and discretion
Old Republic Title Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Old Republic Title Insurance Group and has not been reviewed or approved by Old Republic Title Insurance Group.
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Retirement Support — The package includes a 401(k) Savings and Profit‑Sharing Plan with employer contributions and a structure that can include a non‑elective contribution and match. The design includes ongoing enhancements and immediate eligibility, signaling sustained investment in retirement benefits.
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Equity Value & Accessibility — A shareholder/employee stock purchase and reinvestment plan offers accessible company equity alongside retirement savings. This equity component is positioned as a differentiator versus many peers.
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Healthcare Strength — Comprehensive medical, dental, and vision plans are complemented by telehealth, disease‑management and musculoskeletal programs, and an EAP. Feedback suggests some perceive healthcare cost/coverage favorably and note added family‑building support such as fertility benefits.
Old Republic Title Insurance Group Insights
What We Do
Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country. *Members of the Group are: Old Republic National Title Insurance Company and American Guaranty Title Insurance Company. OUR MISSION Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.
