Position Overview
This is a dynamic role with responsibility for creating a welcoming and helpful environment for guests and to execute all administrative tasks to the highest of quality standards. In this role, you will support company operations by maintaining office systems, providing administrative and general business support through greeting guests, assisting callers, calendar management, data entry, proofreading, reporting, mail distribution, event planning and set up, meeting coordinator and general clerical duties.
What We Offer
Harbor Homes is focused on bringing innovation and value to the homebuilding process. We’re committed to making homebuilding easy, affordable, and fun for our customers. We’re looking for people who are passionate about delivering the best they can do and don’t shy away from hard work. In return, Harbor Homes offers:
- Health, Dental, Vision Insurances
- 401(k) retirement plan with employer matching contribution
- Paid time off and company holidays
- Work/life balance
- A fun and rewarding business casual environment
- Be part of a tight-knit team who cares about their work and their community
In this role, you will:
- Support company operations by maintaining office efficiency and providing a welcoming environment.
- Maintain reception area and all common areas of the office in a clean and tidy manner.
- Greet clients and visitors to our office and manage our check-in process.
- Answer phones in a professional manner including screening, forwarding, and routing calls.
- Reserve and prepare meetings space for department, client, and company meetings.
- Compose routine correspondence using Microsoft Word and Outlook software.
- Compile data and perform data entry using Microsoft Excel and BuilderTrend software.
- Check mailbox and drop box daily and then stamp, sort and distribute mail.
- Perform clerical duties such as filing and photocopying.
- Partner with marketing to champion recognition of employees’ birthdays.
- Manage inventory of office and breakroom supplies including ordering and restocking as needed.
- Contribute to overall team effort including assisting other departments with various projects as needed and perform other related duties as required.
The successful candidate will bring:
- A positive attitude and passion for delivering customer service excellence.
- A team-oriented approach and desire to help others.
- Prior experience as a receptionist, customer service or in a related field.
- A courteous and efficient telephone manner and be capable of dealing with multiple interruptions and requests.
- Excellent written and verbal communication skills.
- Basic computer skills, including Microsoft Windows, Outlook, Word, and Excel.
- Professional, discreet manner in maintaining confidentiality including information received & proprietary reports.
- Ability to effectively handle moderately complex questions and issues under minimal direction.
Skills Required
- Prior experience as a receptionist, customer service, or related field
- Excellent written and verbal communication skills
- Basic computer skills, including Microsoft Windows, Outlook, Word, and Excel
- Experience using BuilderTrend
- Courteous and efficient telephone manner with ability to handle interruptions
- Professional discretion and ability to maintain confidentiality
- Positive attitude and passion for customer service excellence
- Team-oriented approach and willingness to assist other departments
- Ability to handle moderately complex questions and issues with minimal direction
What We Do
MRA - The Management Association is a nonprofit employer association that provides comprehensive HR services, including recruitment, advice, training, and development, to over 5,000 member companies.
