We are looking for a positive and professional front desk Receptionist to be the face of our Spokane Valley, WA office working Monday-Friday from 8am-5pm. Your main role will be to welcome visitors and clients, answer phone calls and emails, sort and deliver incoming mail, as well as light clerical work. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team.
Our Receptionists have opportunities for growth within the firm. If interested and able to demonstrate qualified skills and aptitude, along with a desire, you may be considered for other available positions.
Main responsibilities include:
- Greeting clients and visitors
- Answering and directing incoming calls to the correct person or department
- Receiving, opening, and distributing incoming mail
- Light clerical work
Pay rate between $17 - $19 per hour
Qualifications- Exhibit proper phone etiquette
- Display impeccable interpersonal, time management, organizational, and customer service skills
- 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
- Experience with answering telephone calls and troubleshooting stressful situations
- Show basic knowledge of computers and Microsoft Office
- Fluent in English is required, Spanish speaking is a plus
- High school graduate, G.E.D. recipient, or equivalent
Skills Required
- Exhibit proper phone etiquette
- Impeccable interpersonal, time management, organizational, and customer service skills
- 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position
- Experience answering telephone calls and troubleshooting stressful situations
- Basic knowledge of computers and Microsoft Office
- Fluent in English
- Spanish speaking
- High school graduate, G.E.D., or equivalent
What We Do
Craig Swapp & Associates is a regional personal-injury law firm serving Utah, Idaho, Washington and neighboring states. The firm focuses on auto, truck, motorcycle, medical malpractice, product liability and wrongful-death claims, operating multiple offices and a large litigation team. Their practice emphasizes aggressive client advocacy, rapid response, and a centralized intake model summarized by their tagline, “One Call, That’s All.”
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