Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are currently on the lookout for an experienced Receptionist to join our small team at a multi occupied building in the buzzing area of White City.
This newly refurbish campus provides space to a diverse range of companies varying from globally renown media institutions to tech-based fashion retailers.
Based in the main entrance, on the ground floor reception. The successful Receptionist will have a focus on the greeting of guests and ensuring a smooth and seamless visitor journey, whilst following welcome and guest registration procedures.
They will also manage the switchboard, answering and re-directing telephone calls in a professional and friendly manner. As well as keeping an accurate record of the visitor passes, managing the reception email accounts, and helping management with any ad hoc duties.
Hours: 40 hours week with shifts from 08:00 - 17:00, Mon-Fri.
Salary: £35,425 per annum
QualificationsThe successful candidate will be a natural people, person, with fantastic communication skills and the ability to use their bubbly and friendly nature to engage with the clients and tenants of the building.
They will be a strong team player, have a ‘can do’ attitude, with high levels of flexibility and adaptability, and a strong passion for consistently delivering five-star customer service.
Customer services experience is essential, preferably within a high-end environment.
Additional InformationWhat's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Skills Required
- Customer service experience
- Customer service experience within a high-end environment
- Excellent communication skills
- Friendly, engaging (bubbly) personality to interact with clients and tenants
- Strong team player with a can-do attitude, flexibility and adaptability
- Experience managing a switchboard and redirecting telephone calls professionally
- Experience following visitor registration procedures and keeping accurate visitor pass records
- Experience managing reception email accounts
- Proven ability to deliver five-star customer service
What We Do
WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.
