Job Address:
315 Lilienthal Street Cincinnati, OH 45204Brookside Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Full Time Receptionist to join our team.
Full Time 7am - 3pm Shift
Rate: $15/hour
PURPOSE/BELIEF STATEMENT:
The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
JOB DUTIES & RESPONSIBILITIES
Answer telephone, determine nature of call, and direct caller to appropriate individual or department
Take accurate messages when personnel are unavailable and ensure accurate delivery
Operate paging/telephone system as required
Greet and direct visitors to the appropriate personnel
Provide administrative support as assigned
Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High School diploma or GED required
Previous receptionist experience required
Prior work/life experiences, preferably in a healthcare setting.
BENEFITS
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
ABOUT US
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
Skills Required
- High School diploma or GED
- Previous receptionist experience
- Prior work/life experiences, preferably in a healthcare setting
What We Do
CommuniCare Health Services is a family-owned national leader in post-acute care, providing person-centered services for individuals with chronic or complex conditions. The company operates a diverse portfolio including skilled nursing rehabilitation facilities, long-term care centers, assisted living communities, and long-term acute care hospitals. Founded in 1984, CommuniCare is dedicated to improving the lives of its residents through high-quality, coordinated clinical care.
