Receptionist

Posted Yesterday
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North Reading, MA, USA
Hybrid
45K-52K Annually
Junior
eCommerce • Retail
We built BRUNT Workwear for workers, with workers.
The Role
Serve as the first point of contact at the Wilmington HQ, greeting visitors, managing front desk operations, triaging messages, and supporting meetings, events, mail, and general administrative tasks. Assist Office Manager, Executive Assistants, and HR with projects, maintain lobby safety and lost-and-found, and support office programs like Friday lunch.
Summary Generated by Built In

We’re leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country’s tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs.

The BRUNT team is not only devoted to improving on the old workwear standards, but we’re also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we’re all about getting boots on the ground and building something real with the BRUNT crew.

WHAT YOU’LL DO 

We are looking for a friendly, detail oriented and organized Receptionist to be the first point of contact for our new Global Headquarters in Wilmington, MA. Reporting to the Office Manager, this person will create a welcoming environment for visitors and customers, manage front desk operations and support administrative functions across the office. 

HOW YOU’LL DO IT Visitor & Guest Experience 
  • Welcome and greet all visitors at BRUNT's HQ with genuine hospitality, managing their arrival to guarantee a seamless experience and a stellar first impression
  • Manage all front desk activities including visitor registration, triaging incoming messages, and answering any questions 
  • Provide local recommendations for restaurants, transportation, and events
  • Maintain a safe, orderly, and welcoming lobby atmosphere for all employees and visitors 
Event, Meeting & Administrative Support 
  • Support internal meetings, department and company-wide events 
  • Assist in managing incoming and outgoing correspondence, mail, and deliveries
  • Assist with workplace communications, office reminders and emails 
  • Serve as a Safety Captain on the Emergency Response Team; Assist with emergency response procedures when needed 
  • Oversee workplace lost and found program 
  • Manage the Friday lunch program 
  • Perform general administrative tasks including data entry, filing, copying, and scanning
  • Assist Office Manager, Executive Assistants and HR with administrative tasks and projects as needed 
What You Need to Succeed: 
  • High school diploma or equivalent 
  • 1+ years of receptionist, front desk or customer service experience 
  • Proficiency with Google Workspace or Microsoft Office and phone systems
  • Strong verbal and written communication skills 
  • Excellent organizational and multitasking ability in a fast-paced environment
  • Professional, polished appearance and demeanor 
  • Positive, can-do attitude and a genuine desire to support the team in creating a positive workplace experience
  • Ability to commute to our office location, 5x a week
     

In accordance with applicable salary transparency laws, we are providing the good-faith salary range for this position. This range reflects the base salary that we reasonably expect to pay for this position at the time of posting. The actual compensation offered will depend on factors such as qualifications, experience, skills, and budget.

Benefits & Perks:

  • Healthcare: Comprehensive medical, dental, and vision insurance options.

  • Retirement: 401(k) plan with Company Match.

  • Paid Time Off: 15 days of PTO, plus 11 paid holidays and sick leave.

  • Incentives: Performance-based bonus eligibility and Equity if applicable.

The anticipated salary range for this role is:

Compensation
$45,000$52,000 USD

No matter what experience you have within our industry we encourage you to apply. At BRUNT, we believe that a strong crew is assembled with people from different backgrounds. 

We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and how you can contribute to BRUNT. We can’t wait to hear from you!

Skills Required

  • High school diploma or equivalent
  • 1+ years of receptionist, front desk or customer service experience
  • Proficiency with Google Workspace or Microsoft Office and phone systems
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking ability in a fast-paced environment
  • Professional, polished appearance and demeanor
  • Positive, can-do attitude and a genuine desire to support the team
  • Ability to commute to our office location, 5x a week
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The Company
HQ: North Reading, MA
119 Employees
Year Founded: 2020

What We Do

We’re leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country’s tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs. The BRUNT team is not only devoted to improving on the old workwear standards, but we’re also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we’re all about getting boots on the ground and building something real with the BRUNT crew.

Why Work With Us

We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and how you can contribute to BRUNT. We can’t wait to hear from you!

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