Job Title
ReceptionistJob Description Summary
Position Summary: This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include Reception duties, mail, print (MFD troubleshooting and maintenance), hospitality, facilities, escorting guest/vendors, and audio/visual support. Pick up and deliver copy jobs, mail, and packages.Job Description
Position: Receptionist
Essential Responsibilities:
Perform all Reception duties required at the main office entrance.
Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger, and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
Process all outgoing USPS and accountable mail.
Keep inventory of all supplies in mail areas-includes USPS and accountable mail.
Assist and notify end users of mail and shipping protocols.
Audit and update mail lists as needed.
Support confidential document shredding in accordance with stated policy.
Arrange and maintain conference rooms for meetings, lunches, and various events.
Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
Prepare large volume print requests and finishing to colleague specifications.
Quality checks all print work to ensure accuracy.
Use of high speed MFD’s (multi-function devices)
Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly.
Ensure pantries have adequate supplies and replenish as needed.
Maintain pantry equipment Coffee machine, ice, and water machines.
Post client signage as requested in designated areas.
Clean and make ready workstations/offices for new hires.
Arrange conference rooms as needed for meetings to include beverage and food set-ups.
Collect glass and dishware, load, wash and return items to designated floor locations.
Order vending machine supplies as needed.
Clean out refrigerators and microwaves weekly or as needed.
First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist.
Report issues with audio/visual equipment to ensure quick resolution.
Work overtime as needed to assist with special projects.
Greet all client employees, candidates, visitors, and customers.
Reinforce client’s badge policy by having all client employees that do not have their access badge to sign in before buzzing them through; additionally, ensure that all clients, visitors, and contractors sign in, show proper ID if needed, and are assigned a visitors’ badge.
Contact client employees to announce their visitors so they can be escorted to the proper person/location.
Advise visitor which conference room they will be in.
Provide directions to and from the client campus, when needed.
Answer phones and direct all calls accordingly.
Must assist in supporting all service lines in addition to primary role.
All duties as assigned
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $26.56 - $31.25Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Skills Required
- Perform all reception and front-desk duties (greet visitors, answer phones, badge visitors)
- Manage incoming and outgoing USPS and accountable mail and package handling (FedEx, UPS, DHL, messenger)
- Operate and troubleshoot multi-function devices (MFDs) and prepare high-volume print requests with quality checks
- First-level audio/visual equipment checks and report/coordinate resolution of A/V issues
- Arrange and maintain conference rooms, including beverage and food set-ups and post client signage
- Maintain inventory of office, mailroom, and pantry supplies and replenish as needed
- Support confidential document shredding and adherence to security/badge policies
- Perform light hospitality tasks (clean/return dishware, maintain coffee/ice/water machines, clean refrigerators)
- Monitor and report facilities-related issues (lights, carpet, wall damage)
- Willingness to work overtime as needed to assist with special projects
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
