Receptionist

Posted 6 Days Ago
Be an Early Applicant
Wilmington, NC, USA
In-Office
Entry level
Agency • Healthtech • Professional Services
The Role
Manage front desk operations at a skilled nursing and rehab center: greet and check in visitors, route phone calls, maintain directory and records, assist job applicants, and provide customer service.
Summary Generated by Built In
Job Summary & Responsibilities

Would you enjoy using your customer service and organizational skills in a healthcare setting? Are you looking for an organization that offers great teamwork, caring culture and room to grow?


Then come join us at Cypress Pointe Rehabilitation Center!


As a Front Desk Receptionist, you will use your organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center. You will greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center, manage the center's main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner. You will enjoy a full-time / part-time work schedule on the dayshift (9am -- 5pm, Monday -- Friday, with competitive pay and room to grow! We also offer full-time benefits packages, OnShift Wallet (get paid before the pay day!), paid time off, 401k, life insurance, tuition reimbursement, free CEUs, employee perks, AND MORE, because you're an essential piece! We offer a great culture with a sincere appreciation for everyone! You will be a part of a caring approach in everything we do.

 

Qualifications:

  • High School Diploma or equivalent required.
  • Prior receptionist, administrative support, or related office or customer service experience a plus.
  • Must have basic computer skills with ability to navigate windows and internet programs.
  • Must have great customer service skills and ability to multitask between phone, emails, systems and walk-ins

Our Service Standards:

  • Sincere Appreciation...for everyone
  • Hearing Needs...and responding quickly
  • Caring Approach...in everything we do
  • Managing Situations...for positive outcomes

Skills Required

  • High School Diploma or equivalent
  • Prior receptionist, administrative support, or related office or customer service experience
  • Basic computer skills with ability to navigate Windows and internet programs
  • Great customer service skills and ability to multitask between phone, emails, systems and walk-ins
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The Company
Year Founded: 1993

What We Do

Southern Healthcare Agency is a Joint Commission Certified healthcare staffing provider based in Mississippi. With over 20 years of experience in the industry, the company is dedicated to providing outstanding healthcare services by employing screened employees rather than contractors. Their mission centers on delivering compassionate, quality care through a commitment to staffing excellence and professional integrity within the healthcare sector.

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