Receptionist - Weekends - Marycrest, Livonia, MI

Marycrest - Livonia, MI

Working every other weekend 9a-5pm

POSITION PURPOSE

The primary purpose of your position is to perform administrative detail including record keeping, maintaining the switchboard, and follow-up functions to assist the Administrator/Executive Director/Designee in meeting the administrative needs of the community.  

ESSENTIAL FUNCTIONS

• Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Senior Living Communities in behaviors, practices, and decisions.
• Consistently demonstrate (leads by example) Sanctuary Values to all internal and external customers (residents, visitors, volunteers, and associates.)  Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community.
• Execute assignments in a culture that is shared and collaborative across all divisions within TSLC.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the community to assure that administrative services and activities are properly maintained. 
• Document scanning, filing of electronic files, and paper filing.
• Schedules appointments, processes mail, answers the switchboard. 
• Ensure that the office is maintained in a clean and safe manner and that necessary equipment and supplies are maintained.
• Greets and directs visitors & family members.

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent.
• Previous experience as a receptionist or in a secretarial position preferred.
• Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); extensive knowledge and experience with electronic mail and calendaring system in PC LAN environment.  Ability to type with speed and accuracy.
• Ability to utilize and maintain standard office equipment, e.g., copier, printer, fax shredder, phone system, personnel computer, etc.
• Previous experience working in long-term care or with the geriatric population preferred.
• Must possess superior customer service skills and professionalism.
• Must possess outstanding verbal and written communication skills.
• Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment.
• Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability.
• Self-starter, highly motivated with a high productivity level.
• Possesses a high degree of personal accountability, responsibility and strong decision-making abilities.
• Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.
• Must be able to speak, read and write the English language in an understandable manner.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.