Receptionist/Shuttle

Posted Yesterday
Be an Early Applicant
Pleasanton, CA, USA
In-Office
22-22 Hourly
Entry level
Professional Services • Real Estate • Consulting • Hospitality
The Role
Provides professional reception and clerical support for residents, families, guests, vendors, and staff while answering calls, greeting visitors, managing deliveries, coordinating services, and assisting with transportation. The role also includes shuttle driving, maintaining safety procedures, handling office tasks, and supporting community operations. This is a part-time position requiring weekday afternoon availability and potential weekend and holiday work.
Summary Generated by Built In

Receptionist / Shuttle Driver
Schedule: Part-Time

  • Wednesday-Friday, 3:00 PM - 8:00 PM
  • Must be available to work weekends and holidays based on departmental needs.

Hourly Rate: $21.50-$22.00

Why Join Us?

  • Excellent growth opportunities in a stable, beautiful work environment
  • Full-time benefits include PTO, paid holidays, medical, dental, vision, life insurance, and more
  • 401(k) with employer match
  • Tuition assistance
  • Talent development program
  • Access to on-demand pay
  • Commuter reimbursement

GENERAL SUMMARY:

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

PRINCIPAL DUTIES:

  • Exhibits a sincere interest and provides quality service to residents, families and guests. Demonstrates ability to handle incoming inquiries professionally, to handle residents and guests needs efficiently and welcome residents and guests hospitably. Greets all visitors to the Community in a warm and professional manner. Demonstrates courteous telephone handling, nonverbal body language and proper verbiage.
  • Maintains reception area in an organized manner. Ensures that incoming parcels, floral deliveries and medication deliveries are logged properly and distributed in a timely manner. Efficiently handles requests from residents and the Marketing Department for guest room reservations. Assists residents with various other general office duties including faxing, copying, etc.
  • Interacts appropriately and professionally with staff relative to transportation schedules, accounting reports, employment applications, and other needs as required. Communicates well with other departments in coordinating services which assist residents, including but not limited to requests for repairs, maintenance, medication and other services.
  • Other duties as assigned by supervisor.

QUALIFICATIONS:

  • Ability to multitask, work on projects while answering phone and greeting visitors.
  • Must display a friendly, courteous and helpful attitude toward the residents and the public.
  • Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
  • High School graduate. General office and heavy phone experience preferred.

CRITICAL FUNCTION:

  • This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.

Why you’ll love Stoneridge Creek:

Stoneridge Creek is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to hundreds of residents. Full services are provided, including restaurant dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities. We strive to make sure our employees are reaching their goals and working in the role they enjoy. We provide the perfect environment for learning and opportunities for growth. We listen to feedback and make changes to ensure the best work environment.

What you will bring

Our ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.

  • Ability to multitask, work on projects while answering phone and greeting visitors.
  • Must display a friendly, courteous and helpful attitude toward the residents and the public.
  • Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
  • High School graduate. General office and heavy phone experience preferred.
  • Current driver’s license.
  • Legally Authorized to work in the United States

Please apply to this job or look at other available positions using the link below!

https://stoneridgecreek.com/current-openings/

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

. #ZR

Skills Required

  • High school diploma or equivalent
  • Current valid driver's license
  • Legally authorized to work in the United States
  • Ability to communicate effectively in English
  • Ability to multitask while answering phones and greeting visitors
  • Friendly, courteous, and helpful attitude toward residents and the public
  • Ability to perform simple mathematics
  • Basic knowledge of computer programs
  • General office experience
  • Heavy phone experience
  • Availability to work weekends and holidays as needed
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The Company
HQ: Carlsbad, CA
74 Employees

What We Do

Continuing Life provides specialized advisory and business services for retirement communities, specifically Continuing Care Retirement Communities (CCRCs). Their comprehensive solutions range from pre-marketing start-up communities to providing ongoing operational support for stabilized communities, including accounting, finance, human resources, and IT systems. They aim to provide a total one-stop solution for operating full-scale retirement communities where both residents and employees thrive.

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