Job Summary: We are seeking a motivated, dependable, and customer-focused individual to join our dealership team in a hybrid Receptionist / Lot Porter / Sales Assistant role. This position is ideal for someone who enjoys working with people, staying active, and being part of a fast-paced automotive environment.
The ideal candidate will assist with front desk responsibilities, maintain vehicle lot presentation, and support vehicle sales efforts by creating a positive customer experience from arrival to delivery.
Responsibilities
- Greet customers promptly and professionally upon arrival
- Answer incoming phone calls and direct inquiries appropriately
- Schedule appointments for sales and service departments
- Handle customer questions and provide basic dealership information
- Organize and maintain vehicle inventory on the lot
- Ensure vehicles are clean, fueled, and properly displayed
- Move vehicles safely throughout the dealership property
- Inspect vehicles for cleanliness and report damages or maintenance needs
- Assist with vehicle deliveries and transportation of vehicles between stores
- Keep lot areas clean, orderly, and professional in appearance
- Greet and assist customers browsing inventory
- Conduct vehicle walkarounds and basic product presentations
- Assist sales staff with follow-ups and customer communication
- Help facilitate test drives and vehicle demonstrations
- Build relationships with customers to generate future business opportunities
- Support the sales process from introduction to delivery
Requirements:
- Punctual nature and ability to handle schedule flexibility and dynamic work environment;
- Professional appearance and eager to improve on all aspects;
- Long term job security;
- Paid time off and vacation;
- Ability to communicate customers’ interests needs and requests to management and sales personnel;
- Professional business appearance and demeanor;
- Outgoing and positive demeanor;
- Ability to work in a fast-paced environment;
- Discounts on products and services;
- Available to work flexible hours;
- Strong communication skills
- Self-starter with ability to work independently and with a team
- Experience using a customer relationship management (CRM) tool, a plus;
- Customer Service Oriented;
- Work-life balance.
Feyer Ford and Lincoln is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Skills Required
- Punctuality and ability to handle schedule flexibility and dynamic work environment
- Professional business appearance and demeanor
- Ability to communicate customers' interests, needs, and requests to management and sales personnel
- Outgoing and positive demeanor
- Ability to work in a fast-paced environment
- Available to work flexible hours
- Strong communication skills
- Self-starter with ability to work independently and with a team
- Customer service oriented
- Experience using a customer relationship management (CRM) tool
What We Do
Feyer Ford and Lincoln, Inc., part of the Feyer Auto Group, is an authorized Ford and Lincoln dealership serving Eastern North Carolina with locations in Plymouth, Williamston, Edenton, and Ahoskie. The company offers a comprehensive selection of new and pre-owned vehicles, automotive financing, and professional maintenance and repair services through its specialized service and parts departments.
