Receptionist PACE

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

Pay Range:

Scheduled Weekly Hours:

Position Overview

Education:High School diploma or equivalent.

Experience:One year of prior related experience in an office preferred, including working with customers.

Other Credentials:

Knowledge and Skills:Excellent organizational, written and verbal communication and presentation skills appropriate for audience comprehension. Ability to perform multiple duties and functions related to daily operations and maintain excellent customer service skills. Ability to perform frequent detailed tasks and provide immediate service with frequent interruptions. Ability to change and be flexible with work priorities.

Special Training:Proficient with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system. Knowledge of data entry systems necessary, scheduling experience preferred. Ability to type with speed and accuracy. Ability to use other software as required to perform the essential functions of the job.

Mental, Behavioral and Emotional Abilities:

Usual Work Day:8 Hours  

Does this position formally supervise employees? No

If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

• Provides information regarding services to participants, families, outside agencies, and the general public.
• Maintains participant identification card system and attendance records.
• Handles Administrative Assistant duties as needed during planned and unplanned absences for specified time or sensitive tasks.
• Ensures customer satisfaction by greeting and directing visitors in a polite, helpful manner.
• Prepares a variety of periodic and special reports from several sources, compiling such data and arranging it into a proper format.
• Follows all safety, security, infection control and hazardous material policies and procedures; performs all tasks to assure resident and personal safety, as well as the protection of co-workers and facility property.
• Knows, understands, incorporates, and demonstrates the Capital Health Mission and Vision to all internal and external customers (Participants, visitors, volunteers, and colleagues.) Creates and maintains an atmosphere of warmth, propagating a calm environment throughout the office.
• Executes assignments in a culture that is shared and collaborative across all divisions within LIFE. Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by the supervisor. Follows work assignments, and/or work schedules in completing and performing your assigned tasks.
• Promotes and maintains collaborative relationships with managers, peers, and customers by effectively fostering a team environment, building consensus and resolving conflicts.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Code of Ethics, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Understands disaster recovery, crisis management and business continuity plans and acts within the role that is developed within the business continuity plan which may include working at another location, remotely from home, and maintaining constant contact with key staff.
• Attends and participates in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed.

Frequent physical demands include: Sitting , Standing , Walking , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
Occasional physical demands include: Climbing (e.g., stairs or ladders)
Continuous physical demands include: Talk or Hear
Lifting Floor to Waist 20 lbs. Lifting Waist Level and Above 20 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing

Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.