About Us:
At CMG Financial we don’t just do mortgages — we build futures. As the top-producing mortgage team in Tennessee, we pride ourselves on delivering fast, professional, and seamless service to our clients. Our environment is dynamic, energetic, and built on the belief that every team member plays a vital role in our continued success.
Position Overview:
We are looking for a friendly, professional, and highly organized Receptionist to be the face and voice of our office. As the first point of contact for clients, partners, and visitors, you’ll set the tone for our fast-paced, customer-focused culture. If you thrive in a high-energy environment, love connecting with people, and have a passion for keeping things running smoothly, we want to meet you!
ESSENTIAL DUTIES and RESPONSIBILITIES, includes not limited to:
- Greet clients and visitors with warmth, professionalism, and a positive attitude
- Answer high volumes of incoming calls, texts, and emails & route them appropriately
- Manage a busy front desk with efficiency and poise
- Maintain a clean, organized, and welcoming reception area
- Assist with scheduling appointments, meetings, and conference room use
- Receive and sort mail and deliveries
- Support various administrative tasks such as data entry, document prep, and office supply management
- Collaborate with loan officers and support staff to ensure seamless client service
QUALIFICATIONS AND EXPERIENCE:
- Experience in a receptionist or front office role (mortgage or financial industry a plus)
- Strong communication and interpersonal skills — both verbal and written
- Exceptional organizational skills with attention to detail
- Ability to multitask and stay calm under pressure
- Proficient in Microsoft Office and general office software
- A team-player attitude with a customer-first mindset
- Professional appearance and demeanor
Why You’ll Love Working With Us:
- A vibrant, team-oriented office culture
- Opportunities for growth in a thriving industry
- Competitive compensation with medical, vision, and dental benefits
- Be part of a company that values excellence, speed, and integrity
Hours:
Full-time | Monday–Friday | 8:00 am to 5:00 pm
SUPERVISORY RESPONSIBILITIES: Direct Reports: No
PHYSICAL and ENVIRONMENTAL CONDITIONS:
This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.
COMPENSATION: This role is currently allocated for candidates within geographic regions that do not currently require base wage disclosure. The compensation range for this position will be provided upon request.
Skills Required
- Experience in a receptionist or front office role
- Strong verbal and written communication skills
- Exceptional organizational skills and attention to detail
- Ability to multitask and remain calm under pressure
- Proficiency in Microsoft Office and general office software
- Team-oriented attitude and customer-first mindset
- Professional appearance and demeanor
- Flexibility to work overtime when needed
What We Do
For over 25 years, CMG Financial NMLS#1820 has delivered the personal service of a local lender, leveraging the resources of a national brand. Currently operating in all 50 states and the District of Columbia, CMG Financial branches have earned over 1200 Zillow reviews praising reliable preapprovals, ease of transaction, on-time closings, and transparency and communication throughout the mortgage process. Throughout the mortgage industry, CMG Financial is known for its innovation of product and continued investment in technology. From HomeFundIt, the down payment crowdfunding platform to the All In One Loan, the smarter way to borrow, CMG develops mortgage solutions that serve the needs of every borrower. CMG Financial holds federal agency lending approvals with HUD, VA, RHS, GNMA, FNMA and FHLMC and makes its products and services available through three distinct origination channels: Retail, Correspondent, and Wholesale Lending. Team CMG specializes in all new purchase and refinance mortgage needs and act as financial counselors to help borrowers make informed decisions. Find out what “Every Customer, Every Time. No Exceptions, No Excuses.” means to us!
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