Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, a premier management company, is seeking a Receptionist/Manager Assistant to join our team at our corporate office located in Irvine, CA.
Summary: The Receptionist is the first impression for all in-person visitors to our office and must warmly greet visitors with enthusiasm and positive attitude. As the Manager Assistant you will provide administrative and technical support to ensure smooth operations of associations.
Schedule: Monday – Friday: 8:00 AM to 5:00 PM
Compensation: $22 Per Hour
What You’ll Do (Job Duties)
- Greet office visitors warmly with a smile and enthusiasm
- Assist homeowner’s with basic questions on their account.
- Accept payments for HOA Fees and keys/devices. Document and provide receipts.
- Page office personnel as needed for guests and holding phone calls
- Retrieve voice-mail messages as frequently as needed, but no less than every two (2) hours and track all messages as well as handle them or direct to the correct recipient
- Assist Manager with duties, as requested, to ensure smooth operation of sssociations.
- Type correspondence as requested by Manager, including letters to be drafted at Manager's direction, Action Lists, Board Meeting Minutes and update Association profile documents as needed.
- Maintain an annual calendar, by month, for all major projects (i.e., budgets, audits and elections).
- Assist Manager with research projects, as needed.
- Monitor insurance certificate expirations for Association's contractors listed on profile.
- Assist in the preparation of website material for the Associations, as directed by the Manager.
- Coordinating appointments and meetings with vendors for Manager.
Receptionist:
Manager Assistant:
Who You Are (Skills/Experience)
- At least 2 years of administrative or office experience, preferably supporting a manager.
- Experience in HOA property management or hospitality industry is preferred.
- Strong verbal and written communication skills.
- Highly organized and detail oriented.
- Proficient in MS Office applications including Word, Excel, Outlook and Powerpoint.
- Ability to transcribe and prepare accurate meeting minutes.
- Strong time management skills and ability to manage competing priorities.
- Minimum of a High School Diploma or equivalent required. College Degree preferred.
- Capable of lifting up to 25 pounds as needed.
Why Join Action
- We CARE about people.
- We are PASSIONATE about EXCELLENCE.
- We embrace INNOVATION and CREATVITY
- We truly are a TEAM.
- Birthday Holiday – we believe in celebrating and it begins with you!
- 2+ weeks of vacation and holidays – we believe in spending time with your special people.
- Comprehensive benefits package for qualifying employees – we believe in being healthy and happy.
- Opportunities for career growth and advancement – we hope to have you as long as we can.
- Values driven company culture that encourages teamwork and excellence - being professional while having fun too.
Why not? We have a culture that is unparalleled in our industry!
We have Four Core Action Values.
Perks and Extras
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Why You’ll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Skills Required
- At least 2 years of administrative or office experience
- Experience supporting a manager
- Experience in HOA property management or hospitality industry
- Strong verbal and written communication skills
- Highly organized and detail oriented
- Proficient in MS Office applications including Word, Excel, Outlook and PowerPoint
- Ability to transcribe and prepare accurate meeting minutes
- Strong time management skills and ability to manage competing priorities
- Minimum of a High School Diploma or equivalent
- College degree
- Capable of lifting up to 25 pounds as needed
What We Do
Action Property Management is a privately-owned HOA management company that provides comprehensive services including financial reporting, maintenance coordination, vendor management, and board support. They focus on helping communities thrive through professional management, leveraging proprietary technology like SnapHOA to enhance resident experiences and operational efficiency across residential developments in California and Texas.
