Receptionist - Limited to Endodontics

** NO EVENINGS OR WEEKENDS**

About us:

Limited to Endodontics is a specialty dental practice dedicated to providing expert endodontic care in a professional, courteous, and comfortable environment. Our focus is on delivering exceptional, specialized dental solutions tailored to meet each patient’s needs.

Our team of skilled endodontists—Dr. Malkhassian, Dr. Salehipour, Dr. Persaudmehr, and Dr. Seltzer—are dental specialists with advanced educational training and expertise in endodontic procedures. They are committed to excellence and have limited their practice exclusively to endodontic therapy.

Conveniently located at 55 City Centre Drive in Mississauga, ON, our practice is proud to serve the community with the highest standards of care and professionalism.

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Schedule: Full-time

Monday-Friday (8:00-4:00)

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

• Process referral letters and other patient correspondence upon receipt from the provider

• Manage and file all patient records and charts

• Demonstrate active listening and empathy to patients using effective communication skills

• Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment

• Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance

• Build strong relationships with patients and our referring dentists to ensure trust and loyalty

• Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
   

About You:

• Previous clinical experience as a Treatment/Scheduling Coordinator is preferred

• 1-2 years of Dental Administrative Experience

• Keen working knowledge of Abeldent Practice Management Software is required

• Knowledge and understanding of oral treatment plans and ability to educate patients

• Strong customer service experience

• Detail oriented

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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