The Role
This receptionist position provides clerical support, greets visitors, answers calls, manages schedules, and handles payments at the site.
Summary Generated by Built In
Here’s your chance to be a part of our story! Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.
At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.
With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.
Help us make a difference and connect with us today!
Position Details
Position Status: Regular Part Time Location: Royal Park, Administration BW Hours: 39.83 FTE: 0.51 Shift: Days Shift Times: 1230-1700, 0900-1715 Rate of Pay: $20.42 - $24.79 Union: Non Union GSS PCN: RPB0C02
Date Competition closes: May 13, 2026
The Opportunity
Position Summary:
Under the general direction of the Operations Administrative Lead, this position fulfills the reception and clerical support responsibilities to the Site and generates letters, reports and other important documents. As the first point of contact for all visitors to the Site, this position exemplifies customer service. This involves greeting and assisting visitors, answering the telephone and directing inquiries as required in a professional and courteous manner.
Key accountabilities include; developing, formatting and editing materials for review such as correspondence, reports, memos, minutes, forms, etc., ordering, receiving and maintaining office supplies. Other responsibilities include, scheduling meeting rooms and equipment, scheduling and booking appointments (e.g. meetings, immunization), high volume of data entry and ensuring work area has all the relevant and up-to-date policy/procedure manuals, etc. This position also performs payment processing and trust account management for residents, and cash handling procedures for the site. Responsible for other related duties as required.
Qualifications & Experience:
- High School diploma required.
- Graduation from a recognized administrative/office management program an asset.
- Minimum 2 year of reception/clerical experience required.
- Intermediate computer skills required (MS Word, Excel, PowerPoint, Outlook & Publisher).
- This position requires high attention to detail, accuracy and ability to work with minimal supervision.
- Excellent customer service, communication and organization skills required.
About Carewest:
We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.
We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.
Employees are required to use technologies, devices, resources, and systems provided by the employer, as per Carewest policy and procedure. Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours, is required.
Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. Successful applicants may need to provide immunization records for positions in certain environments. Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. We are committed to attracting, engaging, and developing a diverse and inclusive workforce. For more information on Carewest, please visit our website at carewest.ca.
Skills Required
- High School diploma
- Graduation from a recognized administrative/office management program
- Minimum 2 years of reception/clerical experience
- Intermediate computer skills (MS Word, Excel, PowerPoint, Outlook, Publisher)
- High attention to detail and ability to work with minimal supervision
- Excellent customer service, communication and organization skills
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The Company
What We Do
Carewest is Calgary's largest public care provider, operating 14 locations with 1,400 beds dedicated to helping individuals of all ages live more independent lives. The organization offers a wide range of programs and services, including long-term care, rehabilitation, mental health care, and community programs. Carewest is committed to creating inclusive, person-centred care communities that enhance client quality of life and innovate to advance the healthcare system through a team-based approach.
