Receptionist, Front Desk - Heathcare

Posted 6 Days Ago
Be an Early Applicant
Peabody, MA, USA
In-Office
18-20 Hourly
Junior
Healthtech
The Role
Provides front-desk and clerical support in an outpatient substance abuse treatment center. Responsibilities include answering phones, scheduling patient visits, check-in, insurance verification, payment collection, records maintenance, data entry, inventory control, specimen handling, office upkeep, and assisting medical staff with patient intake and follow-up.
Summary Generated by Built In

Full Time Receptionist - Healthcare

Health Care Resource Centers is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center.  An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office. 

 

Responsibilities:

  • Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control. 
  • Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls. 
  • Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
  • Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area. 
  • If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
  • Other duties, as assigned.

Qualifications:

  • High school diploma or equivalent with at least 1-year prior experience in an office setting. 
  • Excellent customer service skills and professional public presentation skills, including telephone etiquette.
  • Proficient in basic PC skills. Microsoft Word and Excel preferred.
  • Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
  • Ability to maintain routine records and communicate effectively, both orally and in writing.
  • Self-directed with the ability to work with little supervision.
  • Flexible and cooperative in fulfilling all obligations.
  • Satisfactory drug screen and criminal background check.

Salary Range:

Salary ranges from $18.00 to $20.00 an hour.

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

BayMark offers excellent benefits:

  • 401K match
  • Medical, Dental, Vision Insurance
  • Voluntary Worksite Benefits (i.e., Accidental Injury)
  • Company paid Short & Long Term Disability
  • Company paid Basic Life Insurance
  • Paid Time Off
  • Bereavement Leave
  • Flexible Sick Time
  • Employee Referral Program
  • BayMark Perks Program
  • Jury Duty & Witness Duty Leave
  • BayMark University Learning

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information. 

 

Here is what you can expect from us:

Health Care Resource Centers, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting.  Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  

 

Health Care Resource Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

NP19

Skills Required

  • High school diploma or equivalent
  • At least 1 year of prior office experience
  • Excellent customer service skills
  • Professional public presentation skills and telephone etiquette
  • Basic PC skills
  • Microsoft Word and Excel proficiency
  • Ability to follow oral and written directions
  • Ability to maintain effective relationships with patients, medical staff, counselors, management, and peers
  • Ability to maintain routine records and communicate effectively orally and in writing
  • Ability to work independently with little supervision
  • Flexibility and cooperation in fulfilling job duties
  • Satisfactory drug screen
  • Satisfactory criminal background check
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The Company
HQ: San Francisco, CA
312 Employees
Year Founded: 1977

What We Do

BAART Programs provides outpatient opioid addiction treatment through medication-assisted treatment, counseling, and supportive services. Its clinics use FDA-approved medications such as methadone and buprenorphine, alongside individual and group counseling, medical assessments, case management, referrals, and education. As part of BayMark Health Services, BAART delivers accessible, evidence-based, compassionate care supporting long-term recovery and improved emotional and physical health.

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