Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Short DescriptionThe Receptionist/Clerk Expeditor serves as the first point of contact for patients, visitors, physicians, and staff, providing professional and courteous customer service while supporting efficient department operations. This role is responsible for greeting patients, coordinating patient flow, telephone communications, records management, and administrative support. The Receptionist ensures the accuracy and confidentiality of patient information, facilitates communication between patients and clinical staff, and contributes to a safe, high-quality healthcare environment. In addition, this position supports patient satisfaction, regulatory compliance, and the mission and standards of Cooper University Hospital Cape Regional through exceptional service and operational excellence.
Experience Required0-2 years
Education RequirementsHS diploma/GED
Special RequirementsHighly developed customer service and phone etiquette skills required. The ability to assimilate into a small department and work independently.Maintains strict confidentiality of all patient information.Ability to multi-task in a fast-paced environment with minimal supervision.Must possess excellent telephone communication skills to speak clearly and effectively to the patient.Ability to communicate clearly and effectively, both verbally and in writing.Ability to learn and utilize programs necessary to position.
Knowledge and understanding of medical terminology required. Experience with medical computer systems, i.e. EPIC and PACS preferred
Salary Min ($)USD $16.50 Salary Max ($)USD $23.34
Skills Required
- 0-2 years of experience
- High school diploma or GED
- Highly developed customer service and telephone etiquette skills
- Ability to work independently and assimilate into a small department
- Strict confidentiality of patient information
- Ability to multitask in a fast-paced environment with minimal supervision
- Excellent verbal and written communication skills
- Knowledge and understanding of medical terminology
- Ability to learn and use required computer programs
- Experience with medical computer systems such as EPIC and PACS
What We Do
Cooper University Health Care is the leading academic health system in South Jersey, providing primary, specialty, tertiary, and urgent care within one complete health system. It operates three hospitals, including a Level I trauma center and a regional children's hospital, along with MD Anderson Cancer Center at Cooper, urgent care centers, and more than 130 outpatient offices. It is affiliated with Cooper Medical School of Rowan University.
