The Role
Greets and assists visitors, residents, families, and staff; operates the telephone switchboard; records calls, messages, visitors, and resident movements; distributes mail and newspapers; coordinates deliveries and cleaning services; follows emergency, safety, security, and fire procedures; maintains confidentiality and records; reports equipment issues; and provides assistance with resident care and other departmental duties.
Summary Generated by Built In
Job Summary & Responsibilities
The Receptionist is responsible for the following:
- Helps, guidance and direction to visitors, residents, and staff.
- Give dialing instructions when necessary.
- Records all long-distance calls.
- Make every effort to see that all calls reach the proper party.
- Page's appropriate part when necessary.
- Takes messages for those she/he is unable to reach.
- Reports all malfunctioning switchboard equipment promptly to telephone repair and supervisor and keeps records of “whom” and “when” it was reported and when problem cleared.
- Responds to emergency calls following established protocols.
- Assists in maintenance and care of department equipment and supplies.
- Learns and follows assigned safety, security and fire procedures.
- Reports any accidents and dangerous situations immediately.
- Maintains confidentiality of organizational and resident information.
- Performs other related duties assigned.
- Maintains required records and statistics as directed.
- Notifies mail room clerk of deliveries to be made within the home.
- Distributes daily papers to residents (also, cancel orders when requested, or when resident goes to the hospital).
- Fulfills role of mail room clerk as needed.
- Maintain an in/out sheet for sisters, staff, residents hospitalized, etc.
- Accept clothes from outside cleaners for pick-up and return.
- Keep records of all visitors to the home, name of residents, room, etc. and detain, when possible, any resident leaving home who should not. Calls for security as needed.
- Assist other employees where needed.
- Responsible and cooperative with supervisors, fellow employees, residents, and families.
- Maintains a friendly working atmosphere.
- Maintain a professional attitude and appearance.
- Provides assistance with resident care where applicable.
Formal Education: High School Diploma or equivalent
Must Speak Spanish
Experience: 6 months
Pay Range
$19 per hour
Skills Required
- High school diploma or equivalent
- Must speak Spanish
- 6 months of experience
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The Company
What We Do
TOGETHER WE CAN INC. is a dedicated team committed to improving the lives of individuals with developmental disabilities. They provide various special education career opportunities, employing direct support professionals, program supervisors, caseworkers, and administrative personnel to support their mission of enhancing the quality of life and providing essential services for people with special needs and their families.







