Receptionist-BH - West Bakersfield BH (New Clinic Opening)

As we grow our team, we are looking for individuals who believe the patient is always #1. 

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Receptionist-BH who:

 This position serves as the BH client’s welcoming point for specialty mental health service requests and is the principal staff member responsible for the smooth flow of patients throughout the clinic’s various services.  The receptionist makes appointments for client’s needs according to written protocols and directs clients to appropriate providers.  The receptionist assures that the time for the day is well scheduled for all providers.   The position requires an individual who can function independently, who can prioritize activities, and who will respect the confidentiality of our clients. The BH receptionist is held to a high standard of customer service skills and is expected to greet all clients with respect. 

 Essential Functions:

• Welcomes individuals served by telephone or in person with their requests for specialty mental health service and in their ongoing care at the clinic.
• Make appointments for clients according to written protocols.
• Answers all incoming calls.
• Verifies Medi-Cal at each client appointment. 
• Maintains an inviting and informative central lobby area, stocked with written materials informing individuals served about mental health and co-occurring services, recovery concepts, and other supportive community organizations.
• Perform other duties as directed. Please see attachment for full job description.

You'll be successful with the following qualifications: 

• Graduation from High School or equivalent GED.
• Minimum of 18 years of age.
• Minimum of two (2) years’ experience in a medical setting or one (1) years’ experience in a behavioral health setting, or other equaling experience.
• Knowledge of community resources and collaborative agencies; skilled in verbal and written communication with individuals and their families challenged by behavioral health issues.
• Able to deliver excellent customer service to diverse and difficult populations with respect and sensitivity.
• MA preferred
• Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!