Receptionist, Balise Toyota

Posted 3 Days Ago
Be an Early Applicant
01089, West Springfield, MA, USA
In-Office
15-22 Hourly
Entry level
Automotive • Retail
The Role
Greet and assist customers at the front desk, answer inquiries, manage records and transactions, handle cash drawer reconciliation, issue receipts/refunds, maintain service files, use ADP daily, and provide general administrative support.
Summary Generated by Built In

Receptionist

Balise is looking for a front desk receptionist to manage the front desk and to perform a variety of administrative and clerical tasks.


Job Description:

  • Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies.
  • Provides excellent customer service throughout the customers visit.
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Computing and recording transaction totals.
  • Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.
  • Files and maintains all service records as required by the warrantor
  • Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.
  • Using ADP on a daily basis
  • Keeps informed of all factory recalls and bulletins.
  • Provide additional administrative support as needed.
  • Issuing receipts, refunds, credits, or change due to customers.
  • Compiling and maintaining non-monetary reports and records.

Environmental & Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds

Benefits Include:

  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off
  • Employee discounts on service, parts and vehicles
Qualifications
  • Customer Service experience
  • Previous Receptionist experience is preferred but not required.
  • Experience with ADP is preferred
  • Cashiers need to be responsible and organized, and have good communication skills.
  • Must be trained in Word & Excel

Skills Required

  • Customer service experience
  • Previous receptionist experience
  • Experience with ADP
  • Responsible, organized, and strong communication skills
  • Trained in Microsoft Word and Excel
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The Company
1,300 Employees
Year Founded: 1919

What We Do

Balise Motor Sales is a third-generation, family-owned automotive dealer group operating in New England, specifically across Massachusetts, Connecticut, and Rhode Island. Founded in 1919, the company provides a comprehensive range of services, including new and pre-owned vehicle sales for multiple major brands, collision repair centers, and car wash operations, while maintaining a strong commitment to community support.

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