At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.
We are looking for a Receptionist and Office support to join the team on an interim basis.
What you will be doing:
Receptionist duties:
• Provide a professional and welcoming reception service for clients, visitors, and employees.
• Meet and greet guests, ensuring they are signed in and have been offered a drink. Then notifying employees of their arrival.
• Assist external engineers and contractors attending site by directing them to the appropriate areas.
• Manage meeting room bookings and help ensure rooms are set up and going on coffee runs for directors.
• Manage requests for official company letters requiring a company stamp.
• Support with the setup and organisation of monthly Board meetings.
• Support onboarding of new employees by preparing desks, access passes, and welcome bags.
• Assist with the coordination of internal events and team lunches.
• Assist with travel bookings or visitor arrangements where needed.
• Act as a first point of contact for office-related queries from employees.
• Provide ad hoc administrative support to the People & Culture team.
Office support:
• Manage incoming and outgoing mail, deliveries, and courier collections.
• Ensure all outgoing post is organised and placed in the correct location for collection.
• Maintain meeting rooms to a high standard, ensuring they remain tidy and well stocked.
• Monitor stock levels of supplies and ensure timely reordering.
• Order and office supplies, including stationery and general office consumables.
• Carry out daily replenishment of office essentials across all office areas.
• Maintain tidiness in shared spaces including reception, kitchen areas, post room, and restrooms.
• Manage and process expenses using the corporate card.
• Report office maintenance issues as they arise.
• Support the People and Culture Co-ordinator with managing office health & safety compliance.
• Monitor cleaning standards across office areas and raise any issues with the cleaning provider to ensure a consistently high standard.
• Provide general office administration support as required.
• Support the People and Culture Co-ordinator with any general tasks.
What we need from you:
A friendly, professional, and welcoming approach when greeting visitors, clients, and employees.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple tasks and priorities.
Confidence in handling reception duties, including answering calls, managing enquiries, and coordinating visitors.
A proactive attitude and willingness to support the wider team with office administration.
Good attention to detail and a high level of accuracy.
Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
The ability to work independently while maintaining a collaborative approach.
Reliability, discretion, and a commitment to providing excellent customer service.
Previous experience in a reception, front-of-house, or office support role is desirable.
What you will get from us:
Competitive salary and holiday allowance
A pension contribution
An exclusive staff discount
Skills Required
- Friendly, professional, and welcoming approach with visitors, clients, and employees
- Excellent communication and interpersonal skills
- Strong organisational skills and ability to manage multiple tasks and priorities
- Confidence handling reception duties, answering calls, managing enquiries, and coordinating visitors
- Proactive attitude and willingness to support office administration
- Good attention to detail and high accuracy
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
- Ability to work independently and collaboratively
- Reliability, discretion, and commitment to excellent customer service
- Previous experience in a reception, front-of-house, or office support role
What We Do
Joseph Joseph is a London-headquartered houseware brand founded by twin brothers Richard and Antony Joseph. The company creates distinctive, thoughtfully engineered products that use intelligent design to solve everyday problems while adding beauty and functionality. Its range spans kitchenware, cookware, laundry, bins, cleaning, bathroom, and storage solutions, sold across more than 100 countries through leading department stores, independent retailers, and e-commerce channels.
