Receptionist and Administrative Assistant

Who We Are:

For 140 years, National Louis University has been driven by one core belief: education changes lives. Since our founding, we've stayed grounded in the values of innovation, access, excellence, and equity, and we've never wavered from the idea that education is the greatest lever for social and economic mobility. We are a student-focused community built on continuous improvement and a genuine commitment to serving those we teach. Through education, we empower change and build stronger, healthier communities. Our hard-working team runs on collaboration and mutual respect, for one another and for every student we serve.

What You Will Do:

This Receptionist and Administrative Assistant position provides support for campus administration, enrollment specialists, students and faculty.  Oversees daily clerical activity at the Center including processing paperwork for group starts (including all paperwork and reservations for off-site locations), classroom reservations, interaction with building management, and other local vendors.

Individual Campus Support

• Daily campus operations – room scheduling; coordinate meetings; purchasing; receiving and distributing mail; process invoices; expense reporting; office supply inventory and ordering; maintenance requests (overtime air, trash removal, etc.); maintain campus files; general student and faculty support (tech support, material checkouts, exam proctoring, etc.); create communications (emails, flyers, signage, etc.) for campus operations, programs and events

Department and Programmatic Support

• Textbooks - collect, review and update textbook information for all Tampa Campus Programs; maintain internal database of textbooks
• Programmatic Support - data entry and support for programmatic systems; assist in maintaining program files and data; build cohort calendars and registration forms, support program chairs for on campus residencies
• Maintain and process student dissertation proposal and defense paperwork (registrar support), process contract payments for dissertation committee members (contracts support)
• HR Support – Process I-9 paperwork and document verification for new employees, faculty, and adjuncts
• Course Scheduling – coordinating with program chairs for schedules, submitting schedules to be built, troubleshoot schedule errors, create Course by Arrangement (CBAs)

Team Support

• Event Organizing and Residency Support
  • Coordinating with students/faculty/staff to organize meetings or events for university wide groups (administration, residencies, etc.), student lead organizations, or outside groups, etc.
  • Secure quotes and make payments for events: food, venues, services, etc.
  • Event set up and break down (shopping, purchasing, restock and clean up, etc.
• Commencement and Alumni Happy Hour Support
  • Coordinating with vendors (flowers, photographers, regalia, printers, swag items, food, etc.)
  • Collect, track and maintain graduate data
  • Create, manage and distribute Florida Commencement communications, manage FL commencement email address
  • Event set up and break down (shopping, purchasing, restock and clean up, etc.)

• Associate's Degree. preferred
• 6 months previous experience in administrative, office, or customer service.  Experience with event and project management a plus.
• Experience working in higher education would be a plus
• Strong written, verbal and interpersonal skills
• Strong attention to detail and organizational skills
• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued.  We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full-time staff benefits can be found here.

The salary range of the grade for this position is $35,340.00 to $46,359.00 annually. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.  Offers are based on multiple factors permitted by law, including but not limited to: budgetary considerations, job-related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity.

Please Include the following along with your application:

• Resume (Required)
• Cover Letter (Optional)

NLU Employees please also submit an Internal Posting Form