Receptionist (85633)

Posted 2 Days Ago
Be an Early Applicant
50111, Grimes, IA, USA
In-Office
Entry level
Professional Services • Real Estate • Consulting • Hospitality
The Role
Provide front-desk reception and concierge services for a senior living community: greet residents and visitors, answer/direct phones, deliver exceptional customer service, handle multitasking and administrative duties during scheduled temporary shifts, and transition to PRN availability afterward.
Summary Generated by Built In

Kennybrook is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life!  Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.  

In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.

    If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!

    Temporary Concierge - Receptionist (Transitioning to PRN)

    We are seeking a friendly, dependable, and customer-focused Concierge - Receptionist to join our team on a temporary basis during August and September.

    As the first point of contact for our community, the Concierge - Receptionist plays a vital role in creating a welcoming and positive experience for residents, families, visitors, vendors, and team members. The ideal candidate will have a warm, professional demeanor and a genuine "Yes I Can" attitude, providing exceptional customer service while supporting the daily operations of our senior living community.

    Temporary Schedule:

    • Mondays & Fridays: 4:00 p.m. – 7:00 p.m.
    • Saturdays & Sundays: 8:00 a.m. – 5:00 p.m.

    These scheduled hours are anticipated to continue through the end of September and may be extended based on business needs.

    Following the temporary assignment, this position will transition to a PRN (as-needed) role, providing opportunities to pick up additional shifts as they become available.

    The ideal candidate will:

    • Greet and assist residents, families, visitors, and vendors with professionalism and enthusiasm.
    • Answer and direct incoming phone calls promptly and courteously.
    • Provide exceptional customer service while maintaining a welcoming atmosphere.
    • Demonstrate strong communication, organizational, and multitasking skills.
    • Be dependable, detail-oriented, and able to work independently.
    • Enjoy building positive relationships and contributing to a supportive team environment.

    If you are passionate about making a positive first impression and enjoy helping others, we encourage you to apply. We look forward to welcoming you to our team!

    Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:

    • Health, Dental, & Vision Care Plans with company cost share (full-time only)
    • Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
    • 401(k) with company match
    • PTO
    • Holiday Premium Pay
    • Volunteer Time Off
    • Competitive Wages & Shift Differentials
    • Referral Bonus
    • Service Award Bonus
    • Career Path Development
    • Tuition Assistance & Certification Course Payment
    • Fun & engaging team environment

     

    Qualifications

    Qualifications:

    • High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
    • Receptionist experience preferred.

     

     

    Our Community is a part of a family of Retirement Communities which include:

    • Colonial Village, Overland Park, KS
    • Maggie’s Place of Colonial Village, Overland Park, KS
    • Westchester Village, Lenexa KS
    • Linden Woods Village, Gladstone, MO
    • Raintree Village, Lee's Summit, MO
    • Prairie Vista Village, Altoona, IA
    • Terrace Glen Village, Marion, IA
    • Cedar Ridge Village, West Des Moines, IA
    • Northridge Village, Ames, IA
    • Kennybrook Village, Grimes, IA

     

    We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.

     

    #Receptionist #AdministrativeAssistant #ClericalWork #SeniorCare #ResidentCare #SeniorLiving

    Skills Required

    • High school diploma or equivalent
    • Computer literate and familiar with Microsoft Office products
    • Receptionist or front-desk experience
    • Friendly, dependable, customer-focused demeanor
    • Strong communication, organizational, and multitasking skills
    • Detail-oriented and able to work independently
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    The Company
    36 Employees

    What We Do

    Pivotal Health Care is a management company that consults or manages senior living and senior adult health care facilities. They specialize in senior living management by providing quality support and resources to the communities they serve, focusing on enriching the lives of residents through compassion, care, and community. Their services include survey compliance, vendor contract negotiations, project remodeling, and the development of new facilities.

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