The Role
Welcomes residents, families, visitors, and associates; answers and routes calls; manages mail and packages; provides general information; coordinates appointments; performs clerical tasks; and monitors community access. The role requires a friendly, compassionate, patient, and professional approach, with evening hours from 4 p.m. to 8 p.m. and some weekend shifts.
Summary Generated by Built In
Receptionist
4pm-8pm, including some weekend shifts
Threading Joy and Connection
Why Join Our Team:
We care about our team and offer lots of benefits for your growth and happiness.
- Competitive Compensation: Get paid well for your skills and hard work.
- Flexible Scheduling: Have a flexible schedule that fits your life.
- Time Off: Take breaks with paid holidays, vacation, and personal days.
- Health and Wellness: Stay healthy with good insurance for you and your family.
- Financial Security: Plan for the future with a 401(k) and company match.
- Invested in You: ongoing training and growth opportunities.
Receptionist Job Summary
As the first point of contact for residents, visitors, and associates, you will play a crucial role in creating a warm and welcoming environment. You’ll be the face of our community and all we represent.
Responsibilities:
- Greet and welcome residents, families, and visitors with a friendly and helpful attitude.
- Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary.
- Manage and distribute incoming mail and packages.
- Assist residents and their families with general information and inquiries.
- Coordinate appointments and meetings for residents with various community services.
- Perform general clerical tasks, including data entry, filing, and photocopying.
- Monitor and control access to the community, ensuring the safety and security of residents and staff.
Qualifications:
- Have a high school diploma or equivalent.
- Previous experience in a customer service or receptionist role is preferred.
- Excellent verbal and written communication skills.
- Proficient in using basic office equipment and computer applications.
- Empathy and understanding for the needs of senior residents.
- Be compassionate and patient, professional and courteous at all times.
As the face of our community you will bring joy to everyone’s day. Join us and measure your success in the smiles you help create.
APPLY NOW
Criminal Background Screening is required.
*All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption.
Live Well, Love Life
#IND3
Skills Required
- High school diploma or equivalent
- Previous customer service or receptionist experience
- Excellent verbal and written communication skills
- Proficiency with basic office equipment and computer applications
- Empathy and understanding for the needs of senior residents
- Compassion, patience, professionalism, and courtesy
- Criminal background screening
- Valid proof of full COVID-19 vaccination or commitment to obtain vaccination within 30 days, unless exempt
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The Company
What We Do
Northbridge Companies is a privately held New England senior housing provider and operator. It develops, owns, manages, and advises on senior living communities, serving its portfolio and third-party clients. Its services span independent living, assisted living, memory care, and continuing care retirement communities across Connecticut, Maine, Massachusetts, and New Hampshire, with a focus on quality care and services for seniors.
