Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.
We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.
We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.
We are actively seeking a compassionate and skilled Receptionist to join our team full-time. This role is essential to our mission, providing therapy, crisis support, and service coordination for mental health clients in a variety of settings. As a Receptionist with Carolina Outreach, you will assist the company as a whole, by answering a multi-line phone, assisting with doctor appointments and charts, and greeting and directing staff and clients.
- Performs administrative and office support activities for multiple staff members
- Reception duties
- Word processing, creating and maintaining spreadsheets and database programs
- Filing and maintaining client files appropriately
This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.
CompensationCompetitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.
- Compensation: $16.09 - $20.66
Placement within the range is based on licensure level, education, and experience.
What You Can Expect- Greet and help customers and visitors
- Answer and direct phone calls
- Schedule appointments and meetings
- Perform basic office and administrative tasks
- Welcome customers and visitors with a friendly attitude
- Answer phone calls and respond to inquiries
- Schedule and manage appointments
- Maintain a clean and organized front desk area
Qualifications
- At a minimum, completion of a high school diploma, preferably with one year of administrative assistant or other administrative office experience.
We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.
Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.
- Consumer-driven health plan coverage provided by Anthem
- Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
- Health Savings Account (HSA) or Flex Spending Account (FSA)
- Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
- Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
- An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
- Generous paid time off
- 401k or Roth IRA Retirement Programs administered by Empower
- Financial planning and education services at no cost to you
- Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
- Educational Assistance (your position, date of hire and years of service determine your eligibility)
- Licensure Residency Program for Full-time Clinical Staff
- Advancement and Career Development Opportunities
Legal Notice:
We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.
Skills Required
- High school diploma
- Authorization to work in the United States
- One year of administrative assistant or other administrative office experience
What We Do
Carolina Outreach is a North Carolina behavioral health provider serving children, families, and adults. It offers comprehensive, integrative services including behavioral health care, therapy, substance-use treatment, crisis support, wellness programs, and teletherapy. Founded on a families-first, strengths-based model, the organization aims to promote emotional and physical well-being, help clients develop their strengths, and improve quality of life in inclusive, respectful settings.
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