Would you like to join Europe’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Reception Supervisor to join our team!
As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
Free Club Membership for you and your family!
50% Discount on food and drinks
Discounts on Swimming, Tennis Lessons, and Personal Training
Opportunities for Career Advancement through internal training and development
Wagestream App: Get paid on demand!
Access to our Benefits Suite.
About you:
As Reception Supervisor, we are looking for someone who:
Has previous experience managing a customer service led team
An overall passion for customer service
A team player, with strong communication and collaboration skills
Ability to work in a fast-paced environment
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Skills Required
- Previous experience managing a customer service-led team
- Passion for customer service
- Strong communication and collaboration skills
- Ability to work in a fast-paced environment
What We Do
David Lloyd Clubs operates premium health and wellness clubs across the UK and mainland Europe. Its facilities include gyms, swimming pools, tennis and other racquet sports, group exercise studios, spas, family activities, children’s areas and Clubrooms. The company provides memberships designed to support fitness, recreation, relaxation and family time, serving more than 800,000 members through 149 clubs and employing over 11,500 team members.
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