About Marsh McLennan Agency Midwest
Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
A day in the life.
As our Reception Coordinator with MMA Midwest, you’ll be the first person many people meet—whether they walk through our doors or call the office—so you’ll set the tone for the experience they have with our team. You’ll create a welcoming, organized reception environment, handle incoming calls with professionalism and care, and support colleagues across the organization with administrative tasks and special projects. You’ll also help our production and service teams deliver a smooth client experience by supporting requests through our internal ticketing system, preparing client resource materials, assisting with mailings and presentations, and keeping key systems updated.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Bachelor’s degree in business, insurance, or a related field
- 1–2 years of experience in a reception, front desk, or administrative support role
- Intermediate proficiency in Microsoft Office (including Word, Excel, Outlook, and PowerPoint)
- Strong customer service and communication skills, including professional phone and email etiquette
- Ability to stay organized, manage multiple requests, and prioritize work in a fast-paced environment
- Experience supporting team projects such as mailings, presentations, spreadsheets, and event logistics
- Comfort learning and using internal systems to research and enter client or prospect information
- Ability to maintain a clean, organized reception and common area space while creating a warm, friendly experience for visitors
These additional qualifications are a plus, but not required to apply:
- Ability to lift up to 50 pounds
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
A Great Place to Work. A Great Place to Perk.
Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:
Medical, dental, vision, 401K benefits and more
The flexibility to work at home or an office
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
A company-wide mentality that you can never appreciate your co-workers too much
Who You Are is Who We Are
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMW
#LI-Onsite
Skills Required
- Bachelor's degree in business, insurance, or a related field
- 1-2 years of experience in reception, front desk, or administrative support
- Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Strong customer service and professional phone and email communication skills
- Ability to stay organized, manage multiple requests, and prioritize work in a fast-paced environment
- Experience supporting team projects such as mailings, presentations, spreadsheets, and event logistics
- Comfort learning and using internal systems to research and enter client or prospect information
- Ability to maintain a clean, organized reception and common area and create a warm visitor experience
- Ability to lift up to 50 pounds
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
