• Work close to home in Belrose on Sydney’s Northern Beaches
• Competitive hourly rate working in a supportive team environmentWe offer:
Be the Face. Be the Hub. Be the Difference.
About the Role
Are you the kind of person who lights up a room, thrives in a fast-paced environment, and loves having no two days look the same? If you're a natural people person with exceptional organisational skills and enjoy being at the heart of a buzzing workplace, we'd love to hear from you.
We're looking for an energetic, proactive, and customer-focused Receptionist & Administration Coordinator to become the welcoming face of our Head Office in Belrose. This is far more than a reception role. You'll be the go-to person who keeps everything running smoothly, supports our Contact centre and other teams across the business, and creates a positive experience for everyone who walks through our doors.
What's on Offer?
Full-time hours, Monday to Friday
6-month fixed-term contract (with potential to extend or maybe even permanent)
Head Office location in Belrose, Northern Beaches
Diverse role with plenty of variety and stakeholder interaction
Friendly, supportive, and collaborative team environment
Opportunity to work across multiple functions of the business
What You'll Be Doing
As the heartbeat of our office, you'll:
- Create exceptional first impressions as the first point of contact for visitors, customers and employees
- Manage reception, phones, enquiries and visitor registrations with professionalism and warmth
- Provide essential administrative support across multiple departments
- Assist with Repair Centre forms and support Contact Centre activities
- Coordinate incoming and outgoing mail, couriers and deliveries
- Keep employee records, directories and office documentation up to date
- Organise meeting rooms, catering and ensure the office always looks its best
- Support workplace operations and facilities management activities
- Process purchase orders, invoices and uniform orders
- Use internal systems and ERP platforms accurately and efficiently
- Build strong relationships with colleagues, customers, suppliers and visitors
About You
- Loves delivering outstanding customer service
- Is organised, proactive and great at multitasking
- Communicates confidently with people at all levels
- Takes pride in creating a positive workplace experience
- Brings initiative, enthusiasm and a genuine willingness to help
Key Skills & Experience
- Intermediate proficiency in Microsoft Word and Excel
- Proven ability to multitask and manage competing priorities in a fast-paced environment
- Strong organisational skills and exceptional attention to detail
- Excellent verbal and written communication skills
- Demonstrated initiative and strong problem-solving capability
- Ability to build positive relationships and work effectively within a team
- Experience using ERP systems or multiple business platforms (highly regarded)
- Previous reception, administration or customer service experience desirable
- Bring positive energy and a genuine willingness to help
- Are confident using business systems and learning new technology
Why You'll Love It
This is the perfect opportunity for someone who doesn't want to sit behind a desk doing the same thing every day. You'll play a key role in creating a welcoming workplace experience while supporting multiple teams across the business. If you're looking for a role where your personality, organisation skills and initiative will truly make an impact, we'd love to meet you.
Why Join Dematic
At Dematic, we're helping shape the future of automation. As a global leader in intelligent automation and supply chain solutions, we work with some of the world's most recognised brands to keep businesses moving. Join a business that combines global scale with a collaborative team culture, where your contribution is valued and your positive energy can truly make an impact.
With more than 11,000 employees globally and over 900 employees across Australia and New Zealand, Dematic combines the strength of a global organisation with the collaborative feel of a local team.
At Dematic, you'll join a business that's innovative, people-focused and committed to helping employees grow. You'll be part of a team that values initiative, celebrates success and encourages everyone to make a meaningful contribution.
Ready to Join Us?
Apply today and bring your passion for people, organisation and customer service to a role where every day brings something new.
- submit your latest CV and cover letter – explaining why you are a good fit for the role
- MUST have full Australian working rights
Please note that due to the high number of responses, we will only respond to candidates that have been shortlisted.
Dematic is an equal opportunity employer committed to a diverse, inclusive, and harassment-free workplace.
Skills Required
- Proficient in Microsoft Word (intermediate)
- Proficient in Microsoft Excel (intermediate)
- Experience using multiple ERP systems
- Excellent communication skills (phone, written, face-to-face)
- Strong ability to multitask in a fast-paced environment
- High attention to detail and excellent organisational skills
- Strong initiative and problem-solving abilities
- Ability to work effectively within a team
- Must have full Australian working rights
- Availability for a 6-month fixed-term, Monday to Friday full-time
- On-site work at Head Office in Belrose (Sydney Northern Beaches)
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
