Receiving Supervisor

The Receiving Supervisor is responsible for overseeing all inbound receiving operations within the distribution center. This role ensures the accurate and timely receipt, inspection, documentation, and movement of inventory while maintaining safety, quality, productivity, and employee engagement standards. The Receiving Supervisor leads a team of associates, coordinates inbound shipments, and partners closely with Inventory Control, Warehouse Operations, Transportation, and Quality teams to support efficient distribution center operations.

• Supervise daily receiving operations, including unloading, verification, inspection, and system receipt of inbound shipments.
• Lead and develop receiving associates, equipment operators, and leads to achieve productivity and performance goals.
• Plan staffing and workflow to ensure efficient processing of inbound freight volumes.
• Monitor receiving accuracy and investigate inventory discrepancies, shortages, damages, and shipment variances.
• Ensure all inventory transactions are accurately processed within the Warehouse Management System (WMS).
• Collaborate with carriers, vendors, transportation partners, and internal stakeholders to coordinate shipment schedules and resolve delivery issues.
• Drive continuous improvement initiatives focused on safety, quality, productivity, and process efficiency.
• Maintain compliance with company policies, OSHA regulations, and all safety standards.
• Conduct employee coaching, training, performance evaluations, and corrective action as needed.
• Monitor key performance indicators (KPIs) including receiving accuracy, dock-to-stock time, productivity, attendance, and inventory integrity.
• Support peak season planning, labor management, and operational execution.
• Ensure the proper use and maintenance of material handling equipment.
• Participate in cross-functional projects and support overall warehouse operations as business needs require.

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 3+ years of warehouse, distribution, or logistics experience.
• 1+ years of supervisory or team leadership experience.
• Experience working in a high-volume distribution center environment.
• Working knowledge of Warehouse Management Systems (WMS) and inventory control processes.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Teams.
• Strong problem-solving, organizational, and decision-making skills.
• Ability to effectively communicate with employees at all levels of the organization.

• Experience supervising receiving operations in a distribution, fulfillment, or e-commerce environment.
• Lean, Six Sigma, or continuous improvement experience.
• Forklift certification and experience operating material handling equipment.
• Experience with labor planning and productivity management.

• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds occasionally.
• Ability to work in a warehouse environment with varying temperatures and noise levels.
• Ability to bend, stoop, reach, and climb as necessary to perform job functions.

• Leadership and Team Development
• Safety Focus
• Operational Excellence
• Inventory Accuracy
• Customer Service
• Communication Skills
• Problem Solving
• Accountability
• Adaptability
• Continuous Improvement

Must be flexible to support various shifts, overtime, weekends, and peak business periods as required by operational needs.

• Receiving Accuracy
• Inventory Accuracy
• Dock-to-Stock Cycle Time
• Labor Productivity
• Safety Performance
• Employee Engagement and Retention
• On-Time Processing of Inbound Freight