Company Description
Robert Bosch Tool Corporation is composed of industry-leading brands, including Bosch, Dremel, RotoZip, and Vermont American. Bosch designs, manufactures, and sells power tools, rotary tools, and accessories. Renowned for innovation, versatility, ease of use, durability, and performance, Bosch tools are sold through tool specialists, hardware stores, mass merchants, and home improvement centers.
The Walnut Ridge plant is home to a small team of associates dedicated to delighting customers with outstanding power tool service. If you are looking for a small team feel with a much bigger organization standing behind you, then the Walnut Ridge Bosch location will be a great fit for you!
Job Description
This position is responsible for the receiving process for warranty returns to the Walnut Ridge, AR facility including handling/sorting product, reviewing paperwork, verifying returned product to authorized RGA and to packing slip, assigning cord tag, entering information into SAP, conducting Hipot tests, collecting data and samples, and processing Quick Scrap products.
Responsibilities:
- Determine, based on paperwork, if the returned product should be considered an eligible warranty return or something else.
- Verify returned product to authorized RGA and packing slip, and mark RGA appropriately to match the returned product.
- Assign the correct colored “cord tag” to tools and some select accessories. Enter the customer info, tracking info, model #, and cord tag number into SAP so that units can be tracked through the reconditioning process.
- Hipot test all corded tools to ensure Recondition Specialist will be protected from electrical shock.
- Collect run-time data, “Watch List” samples, & RUQ (Ramp Up Quality) samples on a select number of models as directed.
- Determine Quick Scrap, evaluate and scrap, or batch like product for the recondition bench to evaluate.
- Observes all safety regulations and is responsible for cleanliness of work area and equipment. Reports any unsafe working conditions to supervisor.
Qualifications
- High School Diploma, GED or equivalent
- 1 year of experience in a distribution business environment preferred
- Computer Literate with Windows application, SAP experience an asset
- Basic reading, writing, math skills.
Additional Information
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
By choice, we are committed to a diverse workforce – EOE/Protected Veteran/Disabled.
Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:
- Great Place to Work™ Certified, 2024
- Fortune’s World’s Most Admired Companies, 2024
- America’s Best Large Employers, 2024
- America’s Best Employers for Diversity, 2024
- America’s Greatest Workplaces for Women, Newsweek2024
- Greatest Workplaces for Diversity, Newsweek 2024
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
Top Skills
What We Do
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.
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