Rebate Support Specialist
About LBMX
LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next.
Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.
At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.
Position Description
We are seeking an experienced, detail-oriented Accounting specialist to join our dynamic team. Reporting to the Rebate and Accounting Specialist, this role is integral to the seamless operation of our Advanced Solutions team, supporting both our member and supplier partners as well as a group’s internal staff. This position is critical for ensuring prompt reconciling of rebates, analyzing results from period over period.
This is an onsite position based in our London, Ontario office. Candidates must be legally eligible to work in Canada.
Responsibilities:
- Serve as the primary point of contact for rebate inquiries from member and supplier partners, ensuring timely and efficient resolution.
- Oversee the processing of rebates, reporting, and analytical data
- Conduct reconciliations, prepare reports, and ad-hoc accounting items as needed
- Assist with supplier questions regarding onboarding and helping to maintain those accounts.
- Perform light administrative tasks to support the office's smooth operation.
- Continuously improve processes to enhance customer experience.
What We’re Looking For:
- Customer-Focused: A passion for delivering exceptional customer service, demonstrated by fast response times and effective communication.
- Problem Solver: Ability to troubleshoot issues and provide creative, practical solutions for customers and team members.
- Detail-Oriented: Accuracy in financial transactions, reporting, and data entry is critical.
- Adaptability: Willingness to manage a variety of tasks in a fast-paced environment.
- Purchase to Pay Knowledge: A keen understanding of how the invoice and payment process works within a business.
Requirements:
- Minimum of 5 years of experience in an accounting role, ideally within a buying group or supply chain environment.
- Strong working knowledge of accounting practices and journal entries.
- Proficiency with financial software such as Sage/QuickBooks, and advanced skills in Microsoft Excel and Word, and experience with using a CRM
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Compensation
Salary Range: $50,000 to $60,000 annually, based on experience and qualifications
What You Can Expect at LBMX
- Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
- Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
- Company matched GRSP contributions
- Flexible summer hours and a strong commitment to work-life balance
- Education subsidies to support your professional growth
- Full access to LinkedIn Learning to support continuous development and skill building
- Maternity, Parental, and Compassionate Care Leave top-up program
- $500 new hire home office allowance
LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.
Skills Required
- Minimum of 5 years of experience in an accounting role
- Strong working knowledge of accounting practices and journal entries
- Proficiency with financial software such as Sage/QuickBooks
- Advanced skills in Microsoft Excel and Word
- Experience with using a CRM
- Excellent organizational skills with the ability to manage multiple priorities and deadlines
What We Do
At LBMX, we believe in independent business and we want them to be successful. We care about shared prosperity and believe in the power of independent businesses to create sustained economic growth. This belief comes from two decades of helping independent businesses, their suppliers and buying groups create value through technology. LBMX offers a business-to-business marketplace platform, helping independent businesses, their buying groups, and suppliers buy better and sell more. Its Private Group Marketplace for Groups has transformed billing and ordering, rebate management, real-time analytics, e-commerce and product information management across the building materials, HVAC, plumbing, sporting goods, industrial supply, manufacturing, and agricultural industries. Its LBMX Supply Cloud platform allows suppliers to look at their industrial distribution customers through one lens, offering full EDI, PIM, Analytics and Payments. LBMX was incorporated in October 2001. We are a global company consisting of 60 employees with headquarters in London, Ontario and presence across Canada, United States, United Kingdom, Europe, Australia, and New Zealand.
