Real Estate Account Manager

Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.

We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.

ON A TYPICAL DAY YOU’LL

• Connect with commercial real estate partners through meetings, calls, and events to build relationships, grow our real estate referral channel, and uncover opportunities for collaborations
• Track and report on partner engagement and opportunities to ensure sustained relationship growth and identify areas for improvement
• Collaborate cross-functionally with internal teams to align partnership efforts and drive success
• Gather and document insights on the competitive landscape and industry trends to help shape strategic initiatives 
• Monitor and analyze partner relationships, tracking engagement levels and identifying opportunities for growth
• Keep detailed and up-to-date records of activities, prepare reports, and track key performance metrics to assess impact and inform strategy
• Regularly assess and refine processes, systems, and workflows to improve efficiency and strengthen partner relationships
• Identify and implement innovative solutions to enhance the overall partner experience.
• Manage budget effectively to maximize impact for partnership and relationship-building initiatives 

WHAT WE’RE LOOKING FOR

• 3-5 years of professional experience in relationship management, account management, or a related field, with a preference for commercial real estate
• Must be willing to work in the field up to 5 days a week as required and comfortable working outside traditional business hours (regular event attendance will be required; events may begin before 8 AM and after 6 PM)
• Proficiency in Salesforce, GSuite, and other standard sales and relationship management tools to effectively track engagement and streamline workflows
• Excellent communication and interpersonal skills
• Ability to work independently and thrive in an environment with minimal direction

PILOT’S PAY & PERKS

• Base salary of 120,000-150,000
• Company-sponsored Medical, Dental, Vision Coverage
• Company-sponsored 401(k)
• Commuter & Wellness Reimbursement
• Competitive PTO

At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.

VISA SPONSORSHIP NOT AVAILABLE