SuperDial is building AI-powered automation for healthcare revenue cycle teams. We’re looking for an RCM Solutions Lead to serve as our in-house revenue cycle expert, partnering closely with Product, Sales, and GTM to ensure our messaging, workflows, and customer conversations accurately reflect real-world RCM operations.
This role translates revenue cycle expertise into product insights, sales enablement, and customer-facing solutions.
About the RoleRevenue Cycle Expertise & Solutions Design
Act as SuperDial’s internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions
Translate complex RCM processes into clear product positioning and solution narratives
Partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs
Sales & GTM Support
Join sales calls as a subject matter expert to support discovery, solutioning, and buyer education
Help prospects understand how SuperDial fits into their existing revenue cycle operations
Support objection handling by grounding conversations in real-world RCM experience
Messaging & Script Development
Refine call scripts, talk tracks, and demo narratives to ensure accuracy and relevance for RCM buyers
Pressure-test sales messaging against operational realities
Contribute to enablement materials for Sales, CS, and Implementation teams
Cross-functional Collaboration
Partner closely with Product Operations to align customer needs, product capabilities, and GTM execution
Share structured insights from sales conversations to inform product and go-to-market decisions
Support internal teams with revenue cycle context as needed
Experience working in healthcare revenue cycle management or related healthcare operations
Strong understanding of end-to-end RCM workflows including eligibility, coding, billing, AR, denials, and collections
Ability to explain operational concepts clearly to both technical and non-technical audiences
Comfort participating in customer and prospect conversations
Collaborative, low-ego working style
Nice to have
Experience in healthcare SaaS, automation, or technology-enabled services
Experience supporting sales, product, or customer-facing teams
Exposure to workflow design, process improvement, or transformation initiatives
For candidates based in New York City, the base salary range is $140,000 to $175,000, depending on experience and scope. This role is also eligible for equity and benefits as part of SuperDial’s overall compensation package.
What success looks likeSales conversations are clearer and more grounded in real RCM workflows
Messaging and scripts accurately reflect buyer pain points and operational realities
Product and GTM teams benefit from consistent, practical revenue cycle insight
Prospects view SuperDial as credible and thoughtful in revenue cycle discussions
What We Do
SuperDial is a voice AI company automating the phone calls that drain time and money from healthcare operations. Its voice AI agents handle benefits verification, prior authorization, claims follow-up, credentialing, and other RCM workstreams, freeing up revenue cycle teams to focus on what matters. Customers include leading provider organizations, billing companies, and payers.
