RCM Business Analyst

Role

We are seeking a RCM Business Analyst to join our Data & Analytics team in support of the Customer Success team. In this role, you will leverage your analytical expertise and business acumen to unlock the value of SmarterDx’s data assets, drive critical insights for both internal and external stakeholders, and deliver meaningful outcomes that strengthen customer trust. You will be embedded within the Customer Success team and partner closely with cross-functional stakeholders to elevate our customers’ experience and optimize business performance.

SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. 

**This role is fully remote within the US**

What You’ll Do

• Produce Client-Focused Analysis: Embed with the Customer Success team to explore data, identify trends, and develop insights that address client needs and goals.
• Create Data-Driven Narratives: Craft compelling, results-oriented narratives that highlight client performance, uncover opportunities for optimization, and support strategic decision-making.
• Maintain Proactive Monitoring: Regularly track and interpret client health metrics, providing early detection of potential risks and opportunities.
• Perform Exploratory Analysis and Reporting: Perform ad hoc SQL queries and leverage other analytical tools to conduct exploratory analyses in response to real-time business questions. Build and refine ad hoc data visualizations, reports, and prototypes to validate business hypotheses.
• Build Relationships: Develop strong working relationships with cross-functional teams—like Finance, Product, and Customer Support—to understand the “why” behind requests and align analytics with business objectives.
• Bridge Business and Technical Teams: Serve as the liaison between technical and business teams, articulating complex findings in clear, actionable ways and influencing data-driven decision-making.

What You Bring

• 5–8 years of experience in business intelligence, data analytics, or a related role.
• Revenue Cycling Expertise: Strong conceptual understanding of inpatient mid-revenue cycle processes and data.
• SQL Proficiency: Comfortable with writing and optimizing queries for ad hoc analysis and debugging data issues.
• Insight identification: Exceptional ability to translate raw data into actionable insights.
• Mindset: Self-driven and adaptable, thriving in a fast-paced, ambiguous environment.
• Problem-solving skills: Distinctive ability to identify patterns, prioritize what's critical, and focus on impactful solutions.
• Communication skills: Proven ability to communicate complex analytic topics to non-technical audiences in written, verbal, and visual formats.

Our Tech Stack

• Data Visualization: Hex and Evidence
• Analysis:  SQL (Snowflake), Python & Data Science libraries (numpy, pandas, etc)
• Pipelines: dbt, airflow, git, and AWS

Compensation

$130-150k base + equity