Ranger

Posted 3 Days Ago
Be an Early Applicant
Gardiner, NY, USA
In-Office
Entry level
Professional Services • Travel • Hospitality
The Role
Provide guest assistance and site setup at an RV resort: escorting RVs, checking and maintaining sites, performing grounds and janitorial tasks, reporting maintenance issues, patrolling for guest assistance, and covering gate duties when needed.
Summary Generated by Built In

Description

As a Ranger, you will assist with all site set-ups for arriving and departing guests. They are responsible for escorting arrivals to their site after normal business hours, communicating all issues and concerns to the RV Resort Manager, and monitoring the pool(s) for unregistered guests. Rangers provide excellent customer service to prospective and current guests in the resort at all times.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

  • Lead RVs to sites, ensuring to locate them properly within the individual site areas
  • Assist guests with site set-up as needed
  • Check transient sites daily for departures
  • Remove trash from recently vacated transient sites
  • Handle the delivery of firewood to guest sites
  • Check all sites for issues or problems (i.e. water, sewer, hornets, etc.) and report all maintenance issues and concerns to Resort Manager
  • On-site trash pick-up 
  • Removal of weeds from common areas and site
  • Handle guest questions and complaints directly or refer them to the appropriate department
  • Provide guests with accessibility by patrolling the resort frequently and assisting them when needed 
  • Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site
  • Inspect tie-downs for cleanliness, rust, damage, and other problems prior to permitting their sale
  • Complete site measurements as requested
  • Assist with coverage of the main gate when needed
  • Tag vehicles for removal by owner at unrented transient sites
  • Follow safety procedures while performing duties

Job Qualifications:

  • Basic computer proficiency, including the ability to use email and the internet
  • Flexibility to work events during non-business hours 
  • Must have a valid driver's license 
  • Strong communication and organizational skills
  • General knowledge of janitorial work, plumbing, electrical, and grounds maintenance
  • Ability to provide legible written reports

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire

and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

  • Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Skills Required

  • Valid driver's license
  • Basic computer proficiency (email and internet)
  • Flexibility to work non-business hours and events
  • Strong communication and organizational skills
  • General knowledge of janitorial work, plumbing, electrical, and grounds maintenance
  • Ability to provide legible written reports
  • Ability to lift up to 100 pounds and perform physical labor (stand, walk, lift)
  • Follow safety procedures
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The Company
7,500 Employees
Year Founded: 1986

What We Do

Island Hospitality Management is a national, third‑party hotel management company headquartered in West Palm Beach, Florida. It manages a large portfolio of premium branded, select‑service, extended‑stay and resort properties across the United States, providing revenue management, HR, accounting, operational systems and marketing services to owners and investor partnerships. The firm emphasizes performance‑driven operations and data‑driven financial optimization.

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