Description
POSITION SUMMARY
The Frontier Justice Range Safety Officer is responsible for ensuring the safety, security, and compliance of all individuals and activities within the firearms range facility. This role includes monitoring range operations, enforcing safety protocols, maintaining access control, responding to emergencies, and supporting training sessions. The Range Safety Officer works closely with range personnel and patrons to promote a safe, controlled environment in accordance with local, state, and federal regulations, as well as industry best practices.
PRIMARY ACCOUNTABILITIES
Customer Service and Public Interaction
- Greet guests courteously while maintaining a firm and professional demeanor.
- Provide guidance on range rules and offer basic assistance when needed.
- Support the Frontier Justice mission by educating guests on responsible firearm use and safety expectations.
Range Safety and Oversight
- Always maintain a visible security presence on the shooting range during operational hours.
- Observe and ensure adherence to all range safety rules, procedures, and commands.
- Intervene immediately in any unsafe handling of firearms or equipment.
- Managing guest behavior and ensuring smooth flow on the range.
- Identify and remove any individuals exhibiting dangerous, erratic, or non-compliant behavior.
- Conduct regular walk-throughs and checks of shooting lanes, entryways, safety gear, and emergency exits.
Security and Emergency Response
- • Monitor surveillance systems and range activity to identify suspicious or unauthorized conduct.
- De escalate situations calmly and professionally and initiate emergency protocols when necessary.
- Respond to incidents, accidents, injuries, or conflicts promptly in accordance with Frontier Justice protocol.
- Coordinate with law enforcement and emergency medical responders when required.
- Complete detailed and accurate incident and security reports in a timely manner.
Operational Support
- Conduct and assist with daily range opening and closing procedures as directed by management.
- Maintain clean and safe work areas across both public and secure zones.
- Monitor equipment condition and report malfunctions or damage.
- Participate in ongoing safety training and professional development.
Requirements
Required:
- High school diploma or equivalent, college degree/hours preferred
- 21 years of age or older
- Confidence working around firearms with a strong commitment to enforcing safety practices
- Knowledge of firearms, ammunition, and range operations
- Excellent interpersonal and communication skills
- Ability to remain composed and courteous in a high-traffic, high-responsibility environment
- Ability to stand on your feet for extended periods on hard concrete floors
- Willingness to work non-traditional hours (evenings/weekends/holidays)
Preferred:
- Prior experience in retail, customer service, or firearms sales
- Familiarity with federal and state firearm laws and regulations
- Experience with 4473 forms and firearms compliance procedures
- Previous Range Safety Officer certification or experience
Frontier Justice is an equal opportunity employer committed to promoting a safe and respectful workplace for all team members and clients.
Skills Required
- High school diploma or equivalent
- 21 years of age or older
- Confidence working around firearms with commitment to enforcing safety practices
- Knowledge of firearms, ammunition, and range operations
- Excellent interpersonal and communication skills
- Ability to remain composed and courteous in a high-traffic, high-responsibility environment
- Ability to stand for extended periods on hard concrete floors
- Willingness to work non-traditional hours (evenings/weekends/holidays)
- College degree or college hours
- Prior experience in retail, customer service, or firearms sales
- Familiarity with federal and state firearm laws and regulations
- Experience with 4473 forms and firearms compliance procedures
- Previous Range Safety Officer certification or experience
What We Do
Frontier Justice is a retail destination specializing in firearms and fashion, operating an e-commerce platform and physical locations that include shooting ranges. It is known for its 'western chic' style and aims to provide a unique, welcoming experience for families.
