POSITION SUMMARY:
The Range Master performs various customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, providing information and direction to customers and maintain a safe environment for customers and associates using the firearm and archery range.
ESSENTIAL FUNCTIONS:
- Greets all customers as they enter the range in a friendly and outgoing manner.
- Insures a pleasant and safe experience for all customers.
- Maintains the ability to demonstrate product to customers.
- Remains product “expert” through ongoing product knowledge training.
- Keeps work area and range clean and neat.
- Follows all company policies and procedures.
- Monitors range use and activities.
- Provides daily direction to associates within the department.
- Instructs guests on proper safety practices and policies.
- Resolves customer and associate opportunities promptly.
- Maintains communication with CPL instructors.
- Scopes mounting and bore sighting as needed.
- Nightly cleaning and maintenance of range.
- ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
- High School education or equivalent experience.
- Must have NRA Instructor or Range Officer credentials.
- Previous range experience and a strong knowledge of firearms and archery.
- All Range Masters will be certified by The National Rifle Association (NRA) as a Range Safety Officer.
KNOWLEDGE, SKILLS, AND ABILITY
- Ability to calculate figures such as discounts and make change to customers.
- Ability to communicate in a friendly and professional manner to our customers and other associates. Must possess above average communication skills. Ability to facilitate training to groups of up to 25.
- Ability to establish and maintain effective working relationships with Management, co-workers and customers.
- Ability to operate computerized Point of Sale register system and computerized Phone system.
- Ability to use Microsoft Office Word Processor and Spreadsheet software.
TRAVEL REQUIREMENTS:
- N/A
PHYSICAL REQUIREMENTS:
- Constantly stand and/or walk during shift
- Constantly communicate with others to exchange information
- Constantly assess the accuracy, neatness, and thoroughness of the work assigned
- Medium work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)
- Occasionally operate machinery and/or power tools
- Occasionally repeat motions that may include the wrists, hands and/or fingers.
- Occasionally ascend or descend ladders, stairs, step stools, etc
- Occasionally work in noisy environments
- Occasionally work in hazardous conditions
- Able to wear respirator and Tyvek suit for extended periods.
- Will be required to take an annual blood level test and respirator fit test.
INDEPENDENT JUDGEMENT:
- Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
Top Skills
What We Do
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
