MAKE A DIFFERENCE
Are you looking for an opportunity to serve in a Christian organization with a Kingdom-building mission?
Shepherds College, dedicated to helping young adults with intellectual and developmental disabilities develop greater independence, is seeking a Raiser's Edge Database Manager to support our fundraising efforts. We believe that when you learn in an environment designed specifically for you, you thrive, and that's what our students get to experience every day.
BENEFITS
- Health, Dental, Vision, and Life Insurance
- Funded HSA
- 401(k) Plan with Match
- 6+ Weeks of PTO
- $1,000 Annual Completion Bonus
- Education Assistance Programs
- Free Telehealth and Employee Assistance Program
POSITION SUMMARY
The Raiser's Edge Database Manager serves as the primary system expert for constituent relationship management (CRM) data, ensuring that donor and prospect information is accurate, secure, and structured to drive fundraising and engagement strategies.
This position can be structured as a hybrid or remote role.
PRIMARY RESPONSIBILITIES
- Maintains all constituent records, including biographical, financial, relationship, and communication updates in Raiser’s Edge database.
- Enforces data entry standards, establishes system workflows, and performs global data hygiene.
- Oversees system configurations, security settings, user permissions, and standard software updates.
- Serves as the primary administrator and technical liaison for Raiser’s Edge and integrated third-party tools (Import-Omatic, GiveCampus, iWave, Double the Donation, financial ledgers, etc.)
- Oversees accurate entry of donations and pledges.
- Creates fundraising & dashboard reports, donor queries, donor acknowledgement letters, and tax receipts.
- Works closely with Business Office to reconcile monthly fundraising revenue with general ledger.
- Creates & segments donor lists for direct mail campaigns, email marketing, and special events.
- Assists in prospect and donor research in support of major gift portfolios and donor moves management.
- Serves as the primary point of contact for internal technical troubleshooting and user questions.
- Delivers training materials to new and existing fundraising team members for optimal and uniform use and protection of CRM and supporting applications.
- Experience: Minimum of five years hands-on database administration using Blackbaud Raiser’s Edge and Raisers Edge NXT.
- Education: Bachelor’s degree in information systems, business, or equivalent work experience.
- Technical Skills: Mastery of standard Raisers Edge features and functions, proficiency in Microsoft Office applications.
- Core Skills: Excellent communication, strong organization, and absolute discretion when handling confidential financial data.
Skills Required
- At least five years of hands-on database administration using Blackbaud Raiser's Edge and Raiser's Edge NXT
- Bachelor's degree in information systems, business, or equivalent work experience
- Mastery of standard Raiser's Edge features and functions
- Proficiency in Microsoft Office applications
- Excellent communication skills
- Strong organizational skills
- Absolute discretion when handling confidential financial data
What We Do
Shepherds College is a Christ-centered, post-secondary college serving young adults with intellectual and developmental disabilities. Its three-year program combines personalized instruction, practical job training, life-skills development, and spiritual formation to help students build independence and pursue meaningful work. The college’s mission is to equip students with skills, support, confidence, and faith so they can live purposeful, dignified lives with Appropriate Independence.
